Sales & Customer Relations Executive - Educational Tours Specialist
24 hours ago
Estimated Salary: SGD 50,000 - SGD 80,000 per annum
About Woopa Travels Pte. Ltd.We are a dynamic travel agency and destination management company founded in 2015. Our mission is to re-invent the travel experience by combining adventure with professional storytelling. We manage leading tour operator brands such as Monster Day Tours, Lion Heartlanders, and UBE.
We are seeking a motivated and customer-focused salesperson to join our sales team. The ideal candidate will have a passion for educational tours, excellent communication skills, and a strong drive to achieve sales targets. As a Sales & Customer Relations Executive, you will play a key role in handling sales enquiries, booking tours, and providing exceptional service to our clients.
Key Responsibilities:- Handling of sales enquiries, tour bookings, customizations, and amendments.
- Prepare sales quotations, tour proposals and itineraries for customers.
- Assisting with sales outreach, cold calling, EDMs etc.
- Generate leads, reach out to potential clients, pitch and close sales.
- Coordinating with Ops team in relation to sales matters.
- Assist in operational procedures i.e customization of tours, tour logistics and on the ground management.
- Data entry to ensure all sales records, databases are up to date.
- Assist in post-sales work which includes following up with client experience, getting reviews
- Liaising with clients, vendors, and suppliers on behalf of managers.
- Communicate and liaise with finance team with regards to invoices and payments.
- Work with internal and marketing teams to achieve company strategic objectives and goals.
- Excellent communication and interpersonal skills.
- Strong organizational and time management abilities.
- Ability to work effectively in a fast-paced, dynamic environment.
- Proficiency in CRM software is a plus
- A passion for the country and culture
- Willing to learn
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