Sales & Customer Relations Executive - Educational Tours Specialist

24 hours ago


Singapore WOOPA TRAVELS PTE. LTD. Full time

Estimated Salary: SGD 50,000 - SGD 80,000 per annum

About Woopa Travels Pte. Ltd.

We are a dynamic travel agency and destination management company founded in 2015. Our mission is to re-invent the travel experience by combining adventure with professional storytelling. We manage leading tour operator brands such as Monster Day Tours, Lion Heartlanders, and UBE.

We are seeking a motivated and customer-focused salesperson to join our sales team. The ideal candidate will have a passion for educational tours, excellent communication skills, and a strong drive to achieve sales targets. As a Sales & Customer Relations Executive, you will play a key role in handling sales enquiries, booking tours, and providing exceptional service to our clients.

Key Responsibilities:
  • Handling of sales enquiries, tour bookings, customizations, and amendments.
  • Prepare sales quotations, tour proposals and itineraries for customers.
  • Assisting with sales outreach, cold calling, EDMs etc.
  • Generate leads, reach out to potential clients, pitch and close sales.
  • Coordinating with Ops team in relation to sales matters.
  • Assist in operational procedures i.e customization of tours, tour logistics and on the ground management.
  • Data entry to ensure all sales records, databases are up to date.
  • Assist in post-sales work which includes following up with client experience, getting reviews
  • Liaising with clients, vendors, and suppliers on behalf of managers.
  • Communicate and liaise with finance team with regards to invoices and payments.
  • Work with internal and marketing teams to achieve company strategic objectives and goals.
Requirements:
  • Excellent communication and interpersonal skills.
  • Strong organizational and time management abilities.
  • Ability to work effectively in a fast-paced, dynamic environment.
  • Proficiency in CRM software is a plus
  • A passion for the country and culture
  • Willing to learn

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