IT Help Desk Professional
7 days ago
The Product Support Specialist will play a critical role in ensuring timely resolution of technical product issues related to our cloud-based SaaS platform. This position requires excellent communication skills, strong analytical abilities, and a passion for delivering exceptional client experiences.
Main Tasks:
- Prepare detailed specifications and steps to reproduce for items requiring Tier III escalation (such as product defects).
- Identify potential delays in resolution, take corrective action, and manage communication to the client.
- Work collaboratively with Product, IT, Client Success, and Account Management teams on problem analysis and submit recommendations for resolution.
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Help Desk Professional
4 days ago
Singapore Recruit Express Pte Ltd Full timeAre you passionate about delivering exceptional customer experiences? Do you have excellent communication skills and a strong desire to learn and grow? If so, we would love to hear from you!As a Help Desk Professional at Recruit Express Pte Ltd, you will be responsible for providing top-notch support and resolving customer queries efficiently. You will work...
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Help Desk Technician
7 days ago
Singapore This is an IT support group Full timeJob Title: Help Desk TechnicianDescription: This is an IT support group seeking a Help Desk Technician to join their team. The successful candidate will be responsible for attending to merchant enquiries, providing 1st level technical support, and performing daily administrative tasks.About the Role:- Attend to merchant enquiries via phone or email- Provide...
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Help Desk Support Specialist
3 days ago
Singapore JointHire Singapore Pte Ltd Full timeJob Title: Help Desk Support SpecialistWe are seeking a highly skilled Help Desk Support Specialist to join our team at JointHire Singapore Pte Ltd. As a Help Desk Support Specialist, you will be responsible for providing exceptional customer service by responding promptly to inquiries, resolving issues efficiently, and maintaining a positive attitude.About...
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Help Desk Expertise
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Singapore HubSpot Full timeAbout the JobHubSpot is a leading CRM platform that provides software and support to help businesses grow better. We are seeking a highly skilled Help Desk Expertise professional to join our Customer Support team.In this role, you will be responsible for providing technical support to HubSpot customers, helping them troubleshoot issues, and finding solutions...
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Technical Help Desk Lead
4 days ago
Singapore Thakral One Pte Ltd Full timeAbout the CompanyThakral One Pte Ltd is a leading provider of IT solutions and services.We are seeking an experienced IT professional to join our team as a Technical Help Desk Lead.The successful candidate will be responsible for providing technical support and maintaining Cloud Services, physical servers, and workstations.They will also be responsible for...
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Help Desk Technician IT
3 days ago
Singapore Mapped Full timeWe are seeking a highly skilled IT Service Desk Analyst to join our team at Mapped, a leading law firm in Singapore.This role offers an exciting opportunity to work in a dynamic and fast-paced environment where technology plays a critical role in supporting excellence. You will be responsible for providing comprehensive Level 1 and Level 2 support for end...
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Help Desk Support Specialist
7 days ago
Singapore ITCAN Pte Ltd Full timeITCAN Pte Ltd is a pioneering technology solutions provider based in Singapore, serving diverse industries worldwide.The RoleWe are seeking a skilled Help Desk Support Specialist to handle UOB Accounts servicing, campaigns, product enquiries and helpdesk queries. Key responsibilities include:Inbound call handling for customer inquiries and...
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Technical Help Desk Professional
2 days ago
Singapore Flick Solutions Pte Ltd Full timeAbout the JobWe are looking for a talented IT Support Executive to join our Flick Solutions Pte Ltd team. The successful candidate will be responsible for managing and implementing system for our Time Management application and Biometric machines.Develop and manage customer relationships to achieve continuous improvement in customer satisfaction.Provide...
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Help Desk Specialist
1 day ago
Singapore JointHire Singapore Pte Ltd Full timeCompany Overview:We are a subsidiary of a Japanese information and communications company. Our regional headquarters provides comprehensive global and local communication services tailored to each region.Job Summary:We are seeking an exceptional Service Desk Operator to join our team in Singapore. As a key member, you will provide excellent customer service...
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Technical Help Desk Representative
2 days ago
Singapore This is an IT support group Full timeHow You Will Make a DifferenceAs a Customer Care Representative, you will play a critical role in delivering exceptional customer service and building long-lasting relationships with our clients.Responsibilities:Respond to customer inquiries via phone, email, live chat, or social media promptly and professionally.Address and resolve customer complaints with...
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Help Desk Specialist
7 days ago
Singapore This is an IT support group Full timeJob OverviewWe are an IT support group seeking a skilled and dedicated Customer Service Officer to join our team.This role involves providing excellent customer service, resolving product and service problems, and attracting potential customers by answering their queries and suggesting information about other products and services.Responsibilities include...
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Futures Desk Professional
7 days ago
Singapore NES Global Talent Full timeAbout the Role:We are seeking a Futures Desk Professional to join our team. In this role, you will be responsible for trading commodities futures and developing strong relationships with clients.You will work closely with our team to deliver comprehensive solutions across shipping, trade, and energy markets.The ideal candidate has experience in commodities...
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Help Desk Expert
3 days ago
Singapore The Hustle Full timeKey ResponsibilitiesAs a Customer Support Specialist, you will be responsible for:Providing exceptional customer support by resolving customer issues efficiently and effectively.Utilizing your problem-solving skills and knowledge of HubSpot products to help customers achieve their key business outcomes.Collaborating with cross-functional teams to identify...
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Service Desk Professional
7 days ago
Singapore Private Advertiser Full timeThe Service Desk Professional will be responsible for providing technical support and assistance to our clients. As a member of the Private Advertiser team, you will be expected to deliver exceptional customer service and support in a fast-paced environment.The responsibilities of this position include:Responding to client inquiries and resolving technical...
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IT Service Desk
3 weeks ago
Singapore TELISTAR SOLUTIONS PTE. LTD. Full timeRoles & ResponsibilitiesProvide first-line support via phone, email, and in-person for IT-related issues, including hardware, software, and network problems. Diagnose and troubleshoot technical issues related to desktop computers, laptops, operating systems, applications, and peripheral devices. Log and track all service desk requests and incidents in the...
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Help Desk Specialist
7 days ago
Singapore VOIS PTE. LTD. Full timeVoice is looking for an experienced Client Support Executive to assist our clients with their queries and concerns.Job DescriptionAs a Client Support Executive, you will be responsible for providing excellent customer service by responding to client inquiries, resolving issues, and escalating complex problems to the relevant teams.Key AccountabilitiesRespond...
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Financial Operations Professional
2 days ago
Singapore Crypto Full timeKey ResponsibilitiesThis role requires a strong understanding of the trade life cycle for the particular trading desk you will support. Your key responsibilities will include: Providing dedicated end-to-end trade support to assigned trading desks Performing trade bookings, verifications, balance and position reconciliations, and P&L attributions...
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Front Desk
4 weeks ago
Singapore YOGA MOVEMENT PTE. LTD. Full timeRoles & ResponsibilitiesOVERVIEW:The Yoga Movement Full Time Front Desk Staff will be responsible for the inner workings of their Studio, including but not limited to; all facets of Customer Service Management, presentation of the physical studio space, and Management of the Online and Offline Operations. The Front Desk Staff will be responsible for how...
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Front Desk
3 weeks ago
Singapore YOGA MOVEMENT PTE. LTD. Full timeRoles & ResponsibilitiesOVERVIEW:The Yoga Movement Full Time Front Desk Staff will be responsible for the inner workings of their Studio, including but not limited to; all facets of Customer Service Management, presentation of the physical studio space, and Management of the Online and Offline Operations. The Front Desk Staff will be responsible for how...
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Front Desk Associate
3 days ago
Singapore This is an IT support group Full timeAbout UsCapitaLand Group is one of Asia's largest diversified real estate companies, with a portfolio spanning over 260 cities across more than 40 countries.Job OverviewWe are seeking a highly skilled Guest Experience Coordinator to join our team. Key responsibilities include:Delivering exceptional guest experiences through personalized serviceManaging guest...