Technical Help Desk Representative
4 days ago
As a Customer Care Representative, you will play a critical role in delivering exceptional customer service and building long-lasting relationships with our clients.
Responsibilities:- Respond to customer inquiries via phone, email, live chat, or social media promptly and professionally.
- Address and resolve customer complaints with empathy and efficiency.
- Provide detailed information about products, services, policies, and procedures.
- High school diploma or equivalent (Bachelor's degree preferred).
- 1-3 years of experience in customer service or a related field.
- Excellent verbal and written communication skills.
- Strong problem-solving and conflict-resolution abilities.
- Proficiency in using CRM software and Microsoft Office Suite.
- Ability to handle high-pressure situations and multitask effectively.
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
- A dynamic and supportive work environment.
-
Technical Help Desk Lead
6 days ago
Singapore Thakral One Pte Ltd Full timeAbout the CompanyThakral One Pte Ltd is a leading provider of IT solutions and services.We are seeking an experienced IT professional to join our team as a Technical Help Desk Lead.The successful candidate will be responsible for providing technical support and maintaining Cloud Services, physical servers, and workstations.They will also be responsible for...
-
Help Desk Support Specialist
4 days ago
Singapore JointHire Singapore Pte Ltd Full timeJob Title: Help Desk Support SpecialistWe are seeking a highly skilled Help Desk Support Specialist to join our team at JointHire Singapore Pte Ltd. As a Help Desk Support Specialist, you will be responsible for providing exceptional customer service by responding promptly to inquiries, resolving issues efficiently, and maintaining a positive attitude.About...
-
Help Desk Expertise
5 days ago
Singapore HubSpot Full timeAbout the JobHubSpot is a leading CRM platform that provides software and support to help businesses grow better. We are seeking a highly skilled Help Desk Expertise professional to join our Customer Support team.In this role, you will be responsible for providing technical support to HubSpot customers, helping them troubleshoot issues, and finding solutions...
-
Help Desk Professional
6 days ago
Singapore Recruit Express Pte Ltd Full timeAre you passionate about delivering exceptional customer experiences? Do you have excellent communication skills and a strong desire to learn and grow? If so, we would love to hear from you!As a Help Desk Professional at Recruit Express Pte Ltd, you will be responsible for providing top-notch support and resolving customer queries efficiently. You will work...
-
Help Desk Technician IT
5 days ago
Singapore Mapped Full timeWe are seeking a highly skilled IT Service Desk Analyst to join our team at Mapped, a leading law firm in Singapore.This role offers an exciting opportunity to work in a dynamic and fast-paced environment where technology plays a critical role in supporting excellence. You will be responsible for providing comprehensive Level 1 and Level 2 support for end...
-
Help Desk Specialist
3 days ago
Singapore JointHire Singapore Pte Ltd Full timeCompany Overview:We are a subsidiary of a Japanese information and communications company. Our regional headquarters provides comprehensive global and local communication services tailored to each region.Job Summary:We are seeking an exceptional Service Desk Operator to join our team in Singapore. As a key member, you will provide excellent customer service...
-
Technical Help Desk Professional
4 days ago
Singapore Flick Solutions Pte Ltd Full timeAbout the JobWe are looking for a talented IT Support Executive to join our Flick Solutions Pte Ltd team. The successful candidate will be responsible for managing and implementing system for our Time Management application and Biometric machines.Develop and manage customer relationships to achieve continuous improvement in customer satisfaction.Provide...
-
General Manager, Data Partnerships
4 weeks ago
Singapore The Trade Desk, Inc. Full timeThe Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...
-
IT Service Desk
3 weeks ago
Singapore TELISTAR SOLUTIONS PTE. LTD. Full timeRoles & ResponsibilitiesProvide first-line support via phone, email, and in-person for IT-related issues, including hardware, software, and network problems. Diagnose and troubleshoot technical issues related to desktop computers, laptops, operating systems, applications, and peripheral devices. Log and track all service desk requests and incidents in the...
-
Help Desk Expert
4 days ago
Singapore The Hustle Full timeKey ResponsibilitiesAs a Customer Support Specialist, you will be responsible for:Providing exceptional customer support by resolving customer issues efficiently and effectively.Utilizing your problem-solving skills and knowledge of HubSpot products to help customers achieve their key business outcomes.Collaborating with cross-functional teams to identify...
-
Front Desk Representative
1 day ago
Singapore WECRUIT PTE. LTD. Full timeRoles & ResponsibilitiesHandle incoming calls, respond to inquiries, and forward messages as required. Greet, register, and notify relevant staff of customer arrivals. Guide visitors to their designated locations after check-in. Manage incoming mail, packages, and petty cash at the front desk. Maintain hardcopy filing of monthly reports for the front...
-
IT Service Desk
3 weeks ago
Singapore TELISTAR SOLUTIONS PTE. LTD. Full timeRoles & ResponsibilitiesServe as the first point of escalation for complex technical issues and guide team members to resolve them effectively. Ensure that all service requests and incidents are logged, prioritized, and addressed within the defined SLAs. Support team members with service desk operations, ensuring smooth transitions and adherence to...
-
Service Desk Manager
6 days ago
Singapore RAPSYS TECHNOLOGIES PTE. LTD. Full timeRoles & ResponsibilitiesJob Summary:We are looking for a Service Desk Manager to lead and oversee IT support operations across multiple clients. This role requires a highly organized and customer-focused leader with experience in managing IT service desks within a Managed Service Provider (MSP) or a multi-client environment. The ideal candidate will ensure...
-
Service Desk Manager
5 days ago
Singapore BRAINDGE RECRUITMENT SOLUTIONS PTE. LTD. Full timeRoles & ResponsibilitiesAbout the jobJob Summary:We are looking for a Service Desk Manager to lead and oversee IT support operations across multiple clients. This role requires a highly organized and customer-focused leader with experience in managing IT service desks within a Managed Service Provider (MSP) or a multi-client environment. The ideal candidate...
-
Technical Sales Representative
5 days ago
Tuas Avenue Singapore DREX-CHEM TECHNOLOGIES PTE LTD Full timeDREX-CHEM TECHNOLOGIES PTE LTDSales Representative Position:We are looking for a results-driven Technical Sales Representative to join our team. The ideal candidate will have a proven track record in sales and marketing, excellent communication skills, and the ability to build strong relationships with customers.Responsibilities:Develop and implement sales...
-
Technical Service Desk Analyst
5 days ago
Singapore Mapped Full timeMapped is a prestigious local law firm in Singapore, renowned for their forward-thinking approach, adaptability, and commitment to excellence.This role requires a skilled IT professional who can provide comprehensive Level 1 and Level 2 support for end users across the firm. As an IT Service Desk Analyst, you will be responsible for managing desktops,...
-
Service Desk Lead
2 weeks ago
Singapore ALPHAEUS PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities:Manage and lead the Service Desk and staffs to provide 1st level technical support. Act as a further escalation point for unresolved or escalated cases and provide guidance to the team. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all...
-
Help Desk Support Specialist Executive
4 days ago
Singapore ST ENGINEERING E-SERVICES PTE. LTD. Full timeJob OverviewWe are looking for an experienced Customer Service Representative to join our team at ST ENGINEERING E-SERVICES PTE. LTD. as a Customer Service Executive Assistant. In this role, you will be responsible for providing high-quality customer service, addressing customer concerns and resolving issues efficiently.Key ResponsibilitiesRespond to...
-
Service Desk
3 weeks ago
Singapore APBA TG HUMAN RESOURCE PTE. LTD. Full timeRoles & ResponsibilitiesResponsibilities :Deliver initial support for IT-related concerns. Provide Level 1 technical assistance. Provide First Call Resolution (FCR) technical support via phone and email. Receive and answer all users IT service request calls and emails . Support the installation and upkeep of desktop systems. Provide Live-Chat...
-
Front Desk
3 weeks ago
Singapore YOGA MOVEMENT PTE. LTD. Full timeRoles & ResponsibilitiesOVERVIEW:The Yoga Movement Full Time Front Desk Staff will be responsible for the inner workings of their Studio, including but not limited to; all facets of Customer Service Management, presentation of the physical studio space, and Management of the Online and Offline Operations. The Front Desk Staff will be responsible for how...