Technical Help Desk Lead

About the JobHubSpot is a leading CRM platform that provides software and support to help businesses grow better. We are seeking a highly skilled Help Desk Expertise professional to join our Customer Support team.In this role, you will be responsible for providing technical support to HubSpot customers, helping them troubleshoot issues, and finding solutions...

Job Title: Help Desk Support SpecialistWe are seeking a highly skilled Help Desk Support Specialist to join our team at JointHire Singapore Pte Ltd. As a Help Desk Support Specialist, you will be responsible for providing exceptional customer service by responding promptly to inquiries, resolving issues efficiently, and maintaining a positive attitude.About...

We are seeking a highly skilled IT Service Desk Analyst to join our team at Mapped, a leading law firm in Singapore.This role offers an exciting opportunity to work in a dynamic and fast-paced environment where technology plays a critical role in supporting excellence. You will be responsible for providing comprehensive Level 1 and Level 2 support for end...

Are you passionate about delivering exceptional customer experiences? Do you have excellent communication skills and a strong desire to learn and grow? If so, we would love to hear from you!As a Help Desk Professional at Recruit Express Pte Ltd, you will be responsible for providing top-notch support and resolving customer queries efficiently. You will work...

Company Overview:We are a subsidiary of a Japanese information and communications company. Our regional headquarters provides comprehensive global and local communication services tailored to each region.Job Summary:We are seeking an exceptional Service Desk Operator to join our team in Singapore. As a key member, you will provide excellent customer service...

Roles & ResponsibilitiesResponsibilities:Manage and lead the Service Desk and staffs to provide 1st level technical support. Act as a further escalation point for unresolved or escalated cases and provide guidance to the team. Take on a wider customer service role and promote the customer service ethic to maintain a high degree of customer service for all...

Roles & ResponsibilitiesAct as a point of escalation for complex technical issues, ensuring swift resolution and customer satisfaction. Monitor the service desk ticketing system, track ticket progress, and ensure timely responses and resolutions according to SLAs. Allocate and prioritize tasks effectively, ensuring the team meets daily operational targets...

About the JobWe are looking for a talented IT Support Executive to join our Flick Solutions Pte Ltd team. The successful candidate will be responsible for managing and implementing system for our Time Management application and Biometric machines.Develop and manage customer relationships to achieve continuous improvement in customer satisfaction.Provide...

Roles & ResponsibilitiesProvide first-line support via phone, email, and in-person for IT-related issues, including hardware, software, and network problems. Diagnose and troubleshoot technical issues related to desktop computers, laptops, operating systems, applications, and peripheral devices. Log and track all service desk requests and incidents in the...

Key ResponsibilitiesAs a Customer Support Specialist, you will be responsible for:Providing exceptional customer support by resolving customer issues efficiently and effectively.Utilizing your problem-solving skills and knowledge of HubSpot products to help customers achieve their key business outcomes.Collaborating with cross-functional teams to identify...

The Trade Desk is changing the way global brands and their agencies advertise to audiences around the world. How? With a media buying platform that helps brands deliver a more insightful and relevant ad experience for consumers –– and sets a new standard for global reach, accuracy, and transparency. We are proud of the culture we have built. We value the...

How You Will Make a DifferenceAs a Customer Care Representative, you will play a critical role in delivering exceptional customer service and building long-lasting relationships with our clients.Responsibilities:Respond to customer inquiries via phone, email, live chat, or social media promptly and professionally.Address and resolve customer complaints with...

Roles & ResponsibilitiesServe as the first point of escalation for complex technical issues and guide team members to resolve them effectively. Ensure that all service requests and incidents are logged, prioritized, and addressed within the defined SLAs. Support team members with service desk operations, ensuring smooth transitions and adherence to...

Roles & ResponsibilitiesJob Description & RequirementsMin 2 yrs. of Service Desk agent working experienceGood Laptop/Desktop troubleshooting skillsetsExcellence customer handling skillsFurnish and submit timely updates to customers on the status of outstanding issues within targeted Service LevelMaintain ownership of cases and follow-up on reported issues...

Mapped is a prestigious local law firm in Singapore, renowned for their forward-thinking approach, adaptability, and commitment to excellence.This role requires a skilled IT professional who can provide comprehensive Level 1 and Level 2 support for end users across the firm. As an IT Service Desk Analyst, you will be responsible for managing desktops,...

Roles & ResponsibilitiesJob DescriptionWIZTECH firmly believes in staff empowerment. In line with WIZTECH's core values, the candidate is expected to uphold accountability, practise integrity, promote collaboration and ensure customer success.The number one goal of everyone in our team is to make our clients exceptionally happy, as customer experience is...

Roles & ResponsibilitiesJob Description & RequirementsMin 2 yrs. of Service Desk agent working experienceGood Laptop/Desktop troubleshooting skillsetsExcellence customer handling skillsFurnish and submit timely updates to customers on the status of outstanding issues within targeted Service LevelMaintain ownership of cases and follow-up on reported issues...

Roles & ResponsibilitiesJob Description & RequirementsMin 2 yrs. of Service Desk agent working experienceGood Laptop/Desktop troubleshooting skillsetsExcellence customer handling skillsFurnish and submit timely updates to customers on the status of outstanding issues within targeted Service LevelMaintain ownership of cases and follow-up on reported issues...

Roles & ResponsibilitiesJob Summary:We are looking for a Service Desk Manager to lead and oversee IT support operations across multiple clients. This role requires a highly organized and customer-focused leader with experience in managing IT service desks within a Managed Service Provider (MSP) or a multi-client environment. The ideal candidate will ensure...

Roles & ResponsibilitiesAbout the jobJob Summary:We are looking for a Service Desk Manager to lead and oversee IT support operations across multiple clients. This role requires a highly organized and customer-focused leader with experience in managing IT service desks within a Managed Service Provider (MSP) or a multi-client environment. The ideal candidate...