Business Development Relationship Officer

11 hours ago


Singapore DBS Bank Full time

We are seeking a highly motivated and experienced Business Development Relationship Officer to join our team at DBS Bank.

About the Role:

The successful candidate will be responsible for attending, handling, and assisting all customer enquiries coming through various customer service channels on loan related matters, including loan retention and making outbound calls when required.

  • Review customers' existing loan packages and advise accordingly on the various options available.
  • Protect loan portfolios by managing customer expectations on loan repricing packages offered.
  • Respond and follow up on customers' requests promptly and accurately.
  • Ensure comprehensive knowledge of the bank's products and services available from time to time.
  • Achieve referral targets set by business.
  • Cover Team Manager's duties in their absence and coach new staff.

About You:

  • Diploma or Bachelor's Degree with at least 3 years of relevant experience in customer service and knowledge of banking products and services.
  • Good communication skills and strong customer service sense.
  • Team player who is able to collaborate well.
  • Good problem-solving skills and results orientation.
  • Sound knowledge of loan products and loan computation, especially in areas of regulatory compliance, legal, and insurance aspects of mortgage loans.

What We Offer:

  • Competitive salary: SGD $80,000 - $100,000 per annum
  • Benefits package that includes health insurance, retirement plan, and paid time off
  • Opportunities for professional development and career growth
  • Dynamic work environment that supports your development and recognises your achievements


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