Client Relationship Manager

1 month ago


Singapore AIA Singapore Private Limited Full time
About AIA Singapore Private Limited

AIA Singapore Private Limited is a leading life insurance company in Singapore, dedicated to helping our customers live Healthier, Longer, Better Lives. We are committed to delivering innovative and tailored solutions to meet the evolving needs of our customers.

About the Role

We are seeking a Client Relationship Manager to join our team. As a Client Relationship Manager, you will be responsible for maximizing the sales of AIA products and services through brokers to meet individual/team quotas and AIA business objectives. Your key responsibilities will include:

  • To achieve team sales goal and meet growth targets through collaboration with internal and external parties.
  • To articulate AIA's proposition to develop new avenues of business & retention of accounts.
  • To build and develop existing relationships with intermediaries.
  • To ensure renewal invitations are issued within 6-8 weeks prior to expiry and timely follow-up on negotiations and placement.
  • Day-to-day account management to ensure accounts are serviced appropriately. This includes timely responses especially on issues and coordination between internal departments, clients, intermediaries, TPAs.
  • Regular intermediary visitations, meetings wherever required.
  • Internal: Identify process improvements to achieve efficiency.
  • Lead, support and motivate team members to achieve individual and team targets. Projects: To collaborate with relevant departments to manage projects.
  • Communication Requirements: Customer servicing and resolution management. Work with all departments in Corporate Solutions as well as other Enterprise divisions.

Requirements

To be successful in this role, you will need to have:

  • Minimum Diploma holder.
  • At least 5 years related industry experience.
  • Microsoft Office & PowerPoint skills.
  • Certifications/licenses - HI, M5 and M9, M9A, BCP, PGI, Com GI.

Believe in Better with AIA

If you work at AIA, you play an important part in this movement. Which is why we give you every opportunity to learn, grow and shape your career - your way. Build a career with us as we help our customers and the community live Healthier, Longer, Better Lives. You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

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