IT Production Support Specialist for Incident Ticket Allocation

Roles & ResponsibilitiesWork Hours:- Monday - Friday (Morning Shift: 8AM - 5PM / Afternoon Shift: 1PM - 10PM)What we are looking for:- Basic Knowledge In IT Or Email Outlook, - Basic Knowledge In ITIL - Duties are mainly dispatching incident tickets via remedy and allocate these incidents to team mates for issue resolution-Email Monitoring of IT Issues and...

Roles & ResponsibilitiesWork Hours:- Monday - Friday (Morning Shift: 8AM - 5PM / Afternoon Shift: 1PM - 10PM)What we are looking for:- Basic Knowledge In IT Or Email Outlook, - Basic Knowledge In ITIL - Duties are mainly dispatching incident tickets via remedy and allocate these incidents to team mates for issue resolution-Email Monitoring of IT Issues and...

We are seeking a highly organized and detail-oriented IT Support Specialist to join our team at D L RESOURCES PTE LTD. As an IT Support Specialist, you will be responsible for managing incident tickets, monitoring system exceptions, and performing scheduled health checks to ensure system availability.The ideal candidate will have basic knowledge in IT or...

Position: Corporate Customer Care Specialist (IT- Helpdesk Support/ Incident Report/ Ticketing) Location: Mount Faber (Attached to the Vendor) Working hours: 5 Working days: Monday to Friday - 9am-6pm Salary (commensurate with experience): Up to $3800 + Annual Leave Transportation Allowance + Medical Duration: Contract for 6 Months – Renewable Industry:...

We are seeking an Application Production Support professional to manage support activities for Olympic (Core Banking) and related systems. The role involves handling incidents, service requests, end-user queries, and maintaining system reliability. Responsibilities: Provide L1/L2 application support to end-users. Escalate unresolved tickets to appropriate...

Position: Corporate Customer Care Specialist (IT- Helpdesk Support/ Incident Report/ Ticketing) Location: Mount Faber (Attached to the Vendor) Working hours: 5 Working days: Monday to Friday - 9am-6pm Salary (commensurate with experience): Up to $3800 + Annual Leave Transportation Allowance + Medical Duration: Contract for 6 Months – Renewable Industry:...

A-IT Software Services Pte Ltd is seeking a highly skilled Mainframe Production Support Specialist to join our team. As a key member of our support team, you will be responsible for ensuring the smooth operation of our mainframe systems.About the RoleThis role involves providing 24x7 production support onsite/offsite, investigating production issues, and...

**Job Title:** Application Production Support SpecialistWe are seeking an experienced professional to join our team at Argyll Scott Consulting Pte Ltd as an Application Production Support Specialist.Company Overview:Our company specializes in providing expert consulting services to clients in the finance industry. We are committed to delivering high-quality...

Job SummaryA-IT Software Services Pte Ltd is seeking an experienced Systems Support Specialist to join our team. As a key member of our production support group, you will be responsible for providing timely and effective technical support for our mission-critical systems.Key ResponsibilitiesInvestigate Production Issues: Troubleshoot and resolve production...

A-IT Software Services Pte Ltd seeks a highly skilled Mainframe Production Support Specialist to join our team.As a key member of our production support team, you will be responsible for providing 24x7 production support onsite/offsite, investigating production issues, determining defect severity, and providing workarounds to users. You will also manage and...

Executive Summary Smart IMS Inc provides Digital technology & Cloud transformation services, Application & Infrastructure Management Services, Unified Communications and Insurance implementation services to customers across the Americas, Europe, Middle East, and Asia-Pacific regions. As the trusted technology and business partner of leading MNCs, including...

About the RoleWe are seeking a highly skilled Enterprise Production Support Specialist to join our team at A-IT Software Services Pte Ltd. This is an exciting opportunity for someone with strong technical skills and experience in providing 1st class Production Support service.The successful candidate will be responsible for delivering high-quality support to...

OverviewAt Argyll Scott Consulting Pte Ltd, we are seeking a skilled Application Production Support Specialist to join our team. As an experienced COBOL developer and system administrator, you will play a critical role in overseeing the day-to-day operations of our technology platform.About the RoleThis position involves identifying production issues,...

About the RoleWe are seeking a skilled Ticketing Operations Specialist to join our team at GMP Technologies (S) Pte Ltd.Job ResponsibilitiesCoordinate with Maintenance Team and station staff to monitor performance of ticketing kiosks using the Monitoring Control Console (MCC) workstation.Perform remote troubleshooting on the ticketing kiosks as...

Job DescriptionWe are seeking an experienced IT Support Specialist to join our team in supporting enterprise applications.This role is part of our IT internal Application Support team and involves managing incidents and requests through to completion, escalating and communicating with internal and external parties as needed.ResponsibilitiesAct as the first...

We are seeking a highly skilled Incident Manager to join our team at SCIENTE INTERNATIONAL PTE. LTD.Job SummaryThe ideal candidate will have a strong background in IT and experience in managing complex incident scenarios.We estimate the salary for this role to be around $120,000 - $150,000 per annum, depending on experience.Key ResponsibilitiesLead root...

Job Description:We are seeking a highly skilled IT Support Specialist to join our team at EVANTAGE TECHNOLOGY PTE. LTD.About the Role:This is a critical position that requires excellent communication skills, technical expertise, and problem-solving abilities.You will be the primary point of contact for all user incidents, requests, and general communication,...

Incident Management: Quickly drive incidents to resolution. Coordinate efforts across L2 and L3 support teams for timely incident resolution. Escalate cases involving process failures that delay resolution or result in SLA breaches. Attend regular incident review meetings to ensure open incidents are addressed promptly. Generate periodic service reports for...

Work Location: Singapore, Singapore Hours: 40Line of Business: Technology Solutions Pay Details: We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role. Job...

Job OverviewWe are seeking a highly skilled Airline Reservation and Ticketing Specialist to join our team at Vietnam Airlines JSC. This role will be based in Raffle Place, working with us on a full-time basis.The successful candidate can expect a competitive salary of SGD 2800 - SGD 3300 per month, commencing immediately after completing a two-month...