Highly Skilled Mainframe Production Support Specialist
2 days ago
A-IT Software Services Pte Ltd is seeking a highly skilled Mainframe Production Support Specialist to join our team. As a key member of our support team, you will be responsible for ensuring the smooth operation of our mainframe systems.
About the RoleThis role involves providing 24x7 production support onsite/offsite, investigating production issues, and determining defect severity. You will also provide workarounds to users, manage user queries, log incident tickets, and prioritize defects for production release. Additionally, you will collaborate with QA and development teams to improve application quality and share knowledge on production defect support.
Requirements- Bachelor's degree in computer science or related field
- At least 6 years' relevant experience preferably in a finance institution
- At least 10 years of mainframe experience
- 5+ years of solid base CARDLINK hands-on experience
- Cards and payments domain knowledge
- Expert knowledge of COBOL, JCL, VSAM, CICS, MQ Series, Ezytrieve
- Mainframe tools such as Control-M, Endevor, File-Aid, Control-M
$120,000 - $180,000 per annum, depending on experience
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Singapore A-IT SOFTWARE SERVICES PTE LTD Full timeA-IT Software Services Pte Ltd seeks a highly skilled Mainframe Production Support Specialist to join our team.As a key member of our production support team, you will be responsible for providing 24x7 production support onsite/offsite, investigating production issues, determining defect severity, and providing workarounds to users. You will also manage and...
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