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Application Production Support Specialist
1 month ago
**Job Title:** Application Production Support Specialist
We are seeking an experienced professional to join our team at Argyll Scott Consulting Pte Ltd as an Application Production Support Specialist.
Company Overview:
Our company specializes in providing expert consulting services to clients in the finance industry. We are committed to delivering high-quality solutions that meet the needs of our clients.
Job Description:
The successful candidate will be responsible for overseeing day-to-day operations of our technology platform, specifically focusing on COBOL and Tandem systems. This role involves identifying production issues, creating incident tickets, and collaborating with development and business operations teams.
Key Responsibilities:
- Manage daily operations of COBOL applications, including JCL, VSAM, DB2, CICS, and MQ Series.
- Monitor production environments, troubleshoot issues, and escalate as necessary.
- Create and manage incident, enhancement, and problem tickets in the tracking system.
- Engage with technology infrastructure and development teams to ensure seamless operations and support during releases and upgrades.
- Lead production support incidents, performing root cause analysis and identifying mitigations.
- Communicate effectively with all business lines regarding application health and status.
Mandatory Skills and Qualifications:
- 5+ years of hands-on experience in COBOL development.
- Proficiency with JCL, VSAM, DB2, CICS, and MQ Series.
- Familiarity with production support on Unix servers and SQL.
- Experience with Endeavor and IBM problem determination tools (File Manager, Fault Analyzer).
- Strong Unix server administration skills.
- Strong analytical and troubleshooting skills.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team in a fast-paced environment.
Estimated Salary:$120,000 - $180,000 per annum
Location:This role is based in Singapore, but candidates from other locations may be considered if they have relevant experience and skills.