This is an IT support group | Sr Product Specialist
15 hours ago
Work Schedule
Standard (Mon-Fri)
Environmental Conditions
Office
Job Description
Thermo Fisher Scientific Inc. is seeking a highly motivated and skilled Sr Product Specialist to join our dynamic sales team in Singapore. This is an outstanding opportunity to play a key role in driving revenue growth and developing new business for our portfolio of products.
As a Sr Product Specialist, your main role will be to offer technical support to account managers, with a focus on increasing revenue streams and delivering exceptional customer service. In addition to analyzing customer requirements and responding to RFx, you will have the opportunity to provide technical advice and showcase our software portfolio for LIMS, SDMS, ELN, and integration solutions. Working closely with product management and services, you will play a vital role in helping us achieve our yearly booking, revenue, and growth targets. Equivalent experience will also be considered in lieu of specific educational requirements.
What will you do?
Responds efficiently and promptly to customer requests, clarifies the customers' business challenges and provide technical assessment throughout the whole sales cycle.
Builds relationships at multiple levels and across all constituents establishing initial technical credibility with accounts.
Prepare and deliver exciting, compelling, and focused technical demonstrations.
Has sufficient technical and business knowledge to present an attractive value proposition to customers.
Understands the strengths and vulnerabilities of major competitors and supplies efficient strategies to address opportunities and overcome obstacles.
Participates in global meetings to share standard methodology, and occasionally assist with technical training.
Actively collaborate in the maintenance and evolution of demonstration systems and shares exciting/innovative technical developments with peers.
Attributes
This role calls for individuals with exceptional communication skills, a discerning business approach, and a comprehensive understanding of science and digital solutions within laboratory settings. Proficiency in technology, a proactive approach to problem-solving, and a dedicated work style are crucial attributes. Furthermore, the ability to collaborate effectively, coupled with a strong emotional intelligence, is highly valued. Candidates should also be open to flexible work arrangements (including remote participation in global calls) and be willing to travel up to 25-50% of the time.
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