This is an IT support group | Sr. Technical Account Manager

2 weeks ago


Singapore This is an IT support group Full time

At AWS Enterprise Support, we’re looking for a Sr Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless, and more. The TAM works with customers as a trusted advisor to enable their cloud journey and grow their knowledge of AWS cloud services and technologies to support their business goals.
As we continue to rapidly expand AWS’s Enterprise Support organization, you’ll have plenty of opportunities to develop your technical, consulting, operational, and leadership skills. You’ll work with talented cloud technologists whilst expanding your knowledge of AWS products. You’ll also have the chance to receive mentorship and active support to achieve AWS certifications.
This role is within our Strategic Industries team, responsible for strategic accounts and seven industry business units across global verticals - Financial Services, Industrial and Manufacturing, Media and Entertainment, Telecom, Healthcare and Life Sciences, Energy and Utility, and Automotive. We’re looking for someone with experience in Financial Services to help our customers achieve operational excellence on AWS at scale. You’ll provide strategic guidance to customers on the implementation and operations of AWS Services, applying your knowledge of best practices to reduce operational risk, increase governance, and allow customers to get the most out of AWS.
The TAM is the centerpiece of value to our Enterprise Support customers, working alongside the broader dedicated account team. If you wish to be at the forefront of customer strategies and innovation, come join us
Key job responsibilities
You’ll build solutions, provide technical guidance, and advocate for the customer.
Ensure AWS environments remain operationally healthy whilst reducing cost and complexity.
Develop trusting relationships with customers, understanding their business needs and technical challenges.
Using your technical acumen and customer obsession, drive technical discussions regarding incidents, trade-offs, and risk management.
Consult with a range of partners from developers to C-suite executives.
Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
With a bias for action, proactively find opportunities for customers to gain additional value from AWS.
Provide detailed reviews of service disruptions, metrics, and prelaunch planning.
Being part of a wider Enterprise Support team, provide post-sales, consultative expertise.
Solve a variety of problems across different customers as they migrate their workloads to the cloud.
Uplift customer capabilities by running workshops, brown bag sessions, etc.
A day in the life
As a trusted advisor, you’ll help our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. Our Technical Account Managers partner with some of the most iconic businesses, from rising startups building their business from scratch to large enterprises going through significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning, as well as ongoing operational issues.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills, we encourage candidates to apply.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from successful startups to Global 500 companies trust our products and services.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. You’ll find knowledge-sharing, mentorship, and other career-advancing resources to help you develop professionally.
Work/Life Balance
We value work-life harmony. Achieving success at work should not come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture.
Preferred Qualifications
Knowledge of cloud-based architecture, cloud services, and experience in customer-facing roles.
Experience with AWS services or other cloud offerings.
Experience in an external enterprise customer-facing role as a technical lead, with strong communication skills.
Experience with operational parameters and troubleshooting for four of the following: compute, storage, networking, CDN, databases, DevOps, big data and analytics, security, applications development in a distributed systems environment.
#J-18808-Ljbffr



  • Singapore This is an IT support group Full time

    Work Schedule Standard (Mon-Fri)Environmental Conditions Office Job Description Thermo Fisher Scientific Inc. is seeking a highly motivated and skilled Sr Product Specialist to join our dynamic sales team in Singapore. This is an outstanding opportunity to play a key role in driving revenue growth and developing new business for our portfolio of products....


  • Singapore This is an IT support group Full time

    At AWS Enterprise Support we’re looking for a Sr Technical Account Manager (TAM) to support our customers’ creative and transformative spirit of innovation across all technologies, including Compute, Storage, Database, Big Data / Analytics, Application-level services, Networking, Serverless and more. The TAM works with customers as a trusted advisor to...


  • Singapore This is an IT support group Full time

    Description If you’re a marketer looking to flex your creative and analytical skills on a team that's helping Amazon build the pipeline of talented candidates, come join us! The Amazon Stores Talent Acquisition (TA) Marketing team is hiring a Sr. Marketing Campaign Manager to lead our recruitment marketing efforts in the APJC region, developing...


  • Singapore This is an IT support group Full time

    Introduction to the job ASML brings together the most creative minds in science and technology to develop lithography machines that are key to producing faster, cheaper, more energy-efficient microchips. We design, develop, integrate, market and service these advanced machines, which enable our customers - the world’s leading chipmakers - to reduce the...


  • Singapore This is an IT support group Full time

    Minimum Requirements: 5+ years of technical engineering experience Bachelor's degree Experience with operational parameters and troubleshooting for three (3) of the following: compute/storage/networking/CDN/databases/DevOps/big data and analytics/security/applications development in a distributed systems environment Job Overview: AWS Sales, Marketing,...


  • Singapore This is an IT support group Full time

    Location: North East - Tampines Basic + AWS + VB Full set & Fix asset Working Hours: 8.30AM to 5.30PM Working Days: Monday to Friday Preferred from construction & engineering industry Responsibilities: Handles full set of accounts, including monthly bank reconciliation & journal entries Ensure accuracy for data entry of all transactions into the MYOB...


  • Singapore This is an IT support group Full time

    You will: Forge and nurture long-lasting relationships with our most strategic clients. Be the go-to contact for key accounts, ensuring their satisfaction and loyalty. Understand clients’ needs and business goals to deliver customized solutions that exceed expectations. Quickly troubleshoot and resolve technical challenges, provide expert technical...


  • Singapore This is an IT support group Full time

    Location Country: Singapore Work Location: Singapore Who are V?As a global leader in ship management and marine services, we add value to a vessel’s operations. Operating around the clock and around the world, V. gives every client the quality and efficiency they need in every sector. Covering crew management and recruitment, quality ship management and...


  • Singapore This is an IT support group Full time

    Technical Engineer – Asia Be part of an innovative forward-thinking company. Who We Are?Originally, the manufacturer of one of the world's first electronic key management systems in 1994 - Traka, an Assa Abloy company, is the global leader in intelligent management solutions for keys and equipment. Our solutions help all types of organizations better...


  • Singapore This is an IT support group Full time

    Location: Singapore What you’ll do We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better. We are looking for a detail-oriented Financial...


  • Singapore This is an IT support group Full time

    Job Title: Financial Accounting & Reporting Accountant Location: Singapore The Opportunity: As a member of the finance team in Zurich Singapore, you will be instrumental in delivering our local financial results to the Group. You will also collaborate with the team to meet the Branch's regulatory and statutory reporting requirements. Additionally, you...


  • Singapore This is an IT support group Full time

    Job Responsibilities: Manage full set of accounts including intercompany charges, bank reconciliation, balance sheet schedules and general ledger maintenance. Perform data entry to assist in operation finance of the group distribution and publishing business. Address and resolve accounting backlogs promptly. Work collaboratively with the Finance teams to...


  • Singapore This is an IT support group Full time

    YTL PowerSeraya, a wholly owned subsidiary of YTL Power International, provides value-added solutions in the electricity generation and retail of multi-utilities, and tank leasing. With a registered capacity of 2,047.7MW, it is one of Singapore's largest electricity generators. The group has 3 subsidiaries: Geneco (Seraya Energy), which retails...


  • Singapore This is an IT support group Full time

    Family Group: Medical Senior Consultant (Orthopaedic Surgery)Institution: Woodlands Health Family Group: Medical You will lead the team in your specialty area and work closely with fellow healthcare professionals in providing holistic care to patients. In addition to patient care management, you are expected to provide guidance, teaching and training to all...


  • Singapore This is an IT support group Full time

    At ABB, we are dedicated to addressing global challenges Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story. This position reports to Technical & Design...


  • Singapore This is an IT support group Full time

    Responsibilities: Reporting directly to CFO/COO, the duties and responsibilities are: Accounting Setting: AP bookkeeping in XERO (vendors, editorial contributors, staff claims etc.)GST computation and filling for GIRO (you have to know the procedure)Payroll computation Processing all payments (uploading to the bank for approval according to the weekly...


  • Singapore This is an IT support group Full time

    Date: 10 Dec 2024Location: Singapore, Singapore Company: Singtel Group An empowering career at Singtel begins with a Hello. Our purpose, to Empower Every Generation, connects people to the possibilities they need to excel. Every "hello" at Singtel opens doors to new initiatives, growth, and BIG possibilities that takes your career to new heights. So, when...


  • Singapore This is an IT support group Full time

    Finance Manager, Sustainability Date: 22 Nov 2024Location: Singapore, Singapore Company: Singtel Group At Singtel, we believe in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. We strive to ensure all our people...


  • Singapore This is an IT support group Full time

    Job Description Summary Job Description We are the makers of possible BD is one of the largest global medical technology companies in the world. Advancing the world of health is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech...


  • Singapore This is an IT support group Full time

    We are seeking an experienced and dynamic Accounts Manager to join our team. The successful candidate will lead a huge team of 15-20 Account Executives and Senior Account Executives in a fast-paced and award-winning corporate services firm. Key Responsibilities: Manage the overall workflow and performance of the accounting team Review and finalize financial...