Application Production Support Specialist

2 days ago


Singapore ARGYLL SCOTT CONSULTING PTE. LTD. Full time
Overview
At Argyll Scott Consulting Pte Ltd, we are seeking a skilled Application Production Support Specialist to join our team. As an experienced COBOL developer and system administrator, you will play a critical role in overseeing the day-to-day operations of our technology platform.

About the Role
This position involves identifying production issues, creating incident tickets, and collaborating with development and business operations teams. You must have hands-on experience in UNIX environment and proficiency with JCL, VSAM, DB2, CICS, and MQ Series. The successful candidate will lead production support incidents, perform root cause analysis, and identify mitigations. Effective communication is key, as you will need to work closely with all business lines regarding application health and status.

Mandatory Skills
* 5+ years of hands-on experience in COBOL development
* Proficiency with JCL, VSAM, DB2, CICS, and MQ Series
* Familiarity with production support on Unix servers and SQL
* Experience with Endeavor and IBM problem determination tools (File Manager, Fault Analyzer)
* Strong Unix server administration skills

Desired Skills
* Exposure to IMS DB/DC and REXX
* Background in banking or financial services
* Knowledge of Java/J2EE, middleware components (e.g., IBM Websphere MQ), and PL/SQL query performance tuning
* Experience with monitoring and scheduling tools, and ITIL best practices
* Ability to work on-call for incident management and support

Qualifications
* Strong analytical and troubleshooting skills
* Excellent communication and interpersonal skills
* Ability to work independently and as part of a team in a fast-paced environment

Estimated Salary Range: SGD $80,000 - SGD $110,000 per annum depending on experience.

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