Customer Service Team Lead

Leading Education Platform in South East Asia: Attractive Remuneration Package **Responsibilities:Manage and lead the customer service front desk team to deliver excellent customer service for customers in the East region. Build strong customer rapport and deepen relationships with top tier customers. Ensuring all customer requests are cleared in a timely...

Roles & ResponsibilitiesMNC Permanent Position Industry Leader Minimum 2-3 years of relevant supervisory experience in Customer Service Experience in Food/Fast Moving Consumer Goods (FMCG) industry will be preferredOur client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Customer Service...

Responsibilities: Participate and contribute in relevant team level meetings and support tasks including the following topics:Order fulfilment & aftersales Service Customer feedback & satisfaction Process improvements that align with the company's objectives HOD, Management, Sales & Audit Certification related Meetings Order Procurement & Automation related...

COMPANY DESCRIPTIONNTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest...

Roles & ResponsibilitiesJob Responsibilities: Participate and contribute in relevant team level meetings and support tasks including the following topics: Order fulfilment & aftersales Service Customer feedback & satisfaction Process improvements that align with the company’s objectives HOD, Management, Sales & Audit Certification...

Roles & ResponsibilitiesWe are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Service Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAYResponsibilities: Support...

Roles & ResponsibilitiesWe are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Service Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAYWorking Location: Kallang,...

Lead the Customer Service Team to deliver efficient and excellent customer service experience to our customers Monitor and resolve escalated customer and Contact Centre issues, providing timely resolution to minimise impact to customer and employee satisfaction Plan upcoming goals and improvement initiatives Develop effective customer service processes,...

Roles & Responsibilities MNC Permanent Position Industry Leader Minimum 2-3 years of relevant supervisory experience in Customer Service Experience in Food/Fast Moving Consumer Goods (FMCG) industry will be preferredOur client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Customer...

Roles & Responsibilities MNC Permanent Position Industry Leader Minimum 2-3 years of relevant supervisory experience in Customer Service Experience in Food/Fast Moving Consumer Goods (FMCG) industry will be preferredOur client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Customer...

Overseeing customer service & admin staff activities at service centerand provide guidance and lead the service team to achieve requiredservice performance. Ensuring operations are carried out productively to ensuresustainability of operation. Monitoring daily activities of customer service and admin operation toensure high customer satisfaction. Assisting...

Getting onboard Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that...

Responsibilities: Lead and supervise service crew to ensure excellent customer service and adherence to restaurant policies and procedures. Train and develop new and current staff members to enhance their skills and knowledge. Monitor their performance, provide feedback, and offer coaching as necessary. Maintain cleanliness, hygiene, and strict adherence to...

Responsibilities (Key Result Areas & Activities):Lead and supervise service crew to ensure excellent customer service and adherence to restaurant policies and procedures. Train and develop new and current staff members to enhance their skills and knowledge. Monitor their performance, provide feedback, and offer coaching as necessary. Maintain cleanliness,...

Description: Lead and manage a team of aircon technicians & in house agents Ensure that the team meets all customer service and quality standards Develop and implement new training and improvement initiatives Manage the team's workload and ensure that all projects are completed on time and within budget Prepare and submit reports on aircon maintenance Liaise...

1. Supervision of the Operations & Customer Service teams.Provide guidance to team membersMonitor the teams to ensure that KPIs/SLAs are met.Work closely with the Project Manager and SP to ensure that all deliverables are constantly met.Strategize ways to enhance the operation process and efficient deployment of resources.Prepare and verify the accuracy of...

Roles & ResponsibilitiesTEAM LEADThe Desktop Team Lead is responsible for leading and managing a team of desktop support engineers, ensuring efficient and effective delivery of desktop support services to end-users. They provide technical guidance, oversee service delivery, and handle escalated incidents. With a strong focus on customer satisfaction, the...

Roles & ResponsibilitiesOn behalf of our client, we are looking for Service Operations Team Lead (Junior Manager) who is in Building Equipment (OEM) space.Responsibilities Responsible for providing after-sales support. Coordinate a group of supervisors/engineers and technicians to achieve the requirements involved in preventive & corrective maintenance,...

The lead will be responsible for:Manage service request from customers Ensuring that projects are delivered on time, within cost and of excellent quality Identifying and implementing suitable technologies, conceptualize and develop solutions to meet the project needs. Providing weekly/or monthly progress reports when required by the customer. Conducting the...

Company OverviewEvernet Systems Private Limited is a vibrant Managed Service Provider based in Singapore. We've been growing our business under the radar for 10 years, driven by our belief that all businesses we partner with, we implement a robust, secure and stable IT systems and network and manage it for them well.With the recent advancements of...