Customer Service Lead

Lead the Customer Service Team to deliver efficient and excellent customer service experience to our customers Monitor and resolve escalated customer and Contact Centre issues, providing timely resolution to minimise impact to customer and employee satisfaction Plan upcoming goals and improvement initiatives Develop effective customer service processes,...

Roles & Responsibilities MNC Permanent Position Industry Leader Minimum 2-3 years of relevant supervisory experience in Customer Service Experience in Food/Fast Moving Consumer Goods (FMCG) industry will be preferredOur client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Customer...

Getting onboard Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that...

Leading Education Platform in South East Asia: Attractive Remuneration Package **Responsibilities:Manage and lead the customer service front desk team to deliver excellent customer service for customers in the East region. Build strong customer rapport and deepen relationships with top tier customers. Ensuring all customer requests are cleared in a timely...

Roles & ResponsibilitiesMNC Permanent Position Industry Leader Minimum 2-3 years of relevant supervisory experience in Customer Service Experience in Food/Fast Moving Consumer Goods (FMCG) industry will be preferredOur client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Customer Service...

Our client, a Digital Bank, is looking for a Customer Services lead to join them. In this role, you will lead the Customer Service team in Singapore and be the accountable service owner for all client service-related activities for the digital bank.We're looking for someone with experience execution experience in client or customer service with exposure to...

Responsibilities: Participate and contribute in relevant team level meetings and support tasks including the following topics:Order fulfilment & aftersales Service Customer feedback & satisfaction Process improvements that align with the company's objectives HOD, Management, Sales & Audit Certification related Meetings Order Procurement & Automation related...

Duties & ResponsibilitiesØ Ø Ensure high standards and excellence in customer service experience for all enquiries.Ø Attend to check-in watches brought in by customers.Ø Process document for check-in and take photographs of check-in watches.Ø Liaise with Chief Technician for Assessment and prepare quotation to inform customers.Ø Follow-up on job...

COMPANY DESCRIPTIONNTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest...

Roles & ResponsibilitiesJob Title: Customer Service RepresentativeLocation: 77 Robinson RoadKey Responsibilities: Respond promptly and professionally to customer inquiries via phone, email, and chat. Provide accurate information about the Automotive products, services, and policies. Assist customers with product inquiries, technical support, and warranty...

Roles & ResponsibilitiesTransport Allowance, Phone Allowance, Performance Bonus, High CommissionJob Responsibilities: Initiate contact with existing customers via phone calls, emails, and other communication channels to introduce our brand, products, and services. Develop and maintain strong relationships with customers by understanding their needs,...

Roles & ResponsibilitiesThong Lee Container Service Pte Ltd is in the transportation industry, providing trucking services of sea freight containers to our wide range of customers from various trade and industry.Overview of this role is to liaise with customers to organize new job orders before handing over to Operations team. Key roles as our Customer...

Roles & ResponsibilitiesJob Responsibilities: Participate and contribute in relevant team level meetings and support tasks including the following topics: Order fulfilment & aftersales Service Customer feedback & satisfaction Process improvements that align with the company’s objectives HOD, Management, Sales & Audit Certification...

In this position, you will be assisting our clients via phone to assist them with their travel queries. Assistance required is included but not limited to, booking of flight tickets, booking of admission tickets, provide information on visa requirements, planning of travel itinerary. Experience in both inbound and outbound travel industry Able to work shift...

Roles & Responsibilities MNC Permanent Position Industry Leader Minimum 2-3 years of relevant supervisory experience in Customer Service Experience in Food/Fast Moving Consumer Goods (FMCG) industry will be preferredOur client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Customer...

Coordinate with supervisor and client to ensure quality service delivery (compiling, analysing, development and review of operation plans to improve work procedures and quality service delivery)Ensure cleaning teams adhere to safety measures to during cleaning operationAssist in budget planning for cleaning operationsReview daily cleaning job reports for...

Job descriptionSome careers grow faster than others.If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will...

The OpportunityOpportunity to work for one of the leading financial service providers and top banksTraining providedGreat exposure to learn about banking products and services domainThe OpportunityOpportunity to work for one of the leading financial service providers and top banksTraining providedGreat exposure to learn about banking products and services...

Roles & ResponsibilitiesWe are looking for a dynamic and customer-centric individual to join our call center team as a Senior Customer Service Officer / Team Lead. In this role, you will be the first point of contact for our valued customers, providing top-notch service and assistance. If this sounds like YOU, connect with us TODAYWorking Location: Kallang,...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...