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Customer Services Lead, Contact Centre

3 months ago

Singapore Hyphen Partners Full time
Our client, a Digital Bank, is looking for a Customer Services lead to join them.

In this role, you will lead the Customer Service team in Singapore and be the accountable service owner for all client service-related activities for the digital bank.


We're looking for someone with experience execution experience in client or customer service with exposure to non-retail/SME vertical, and with deep understanding with call centre management.