Current jobs related to Senior Customer Service Manager - Singapore - TELE-CENTRE SERVICES PTE LTD
-
customer service
3 weeks ago
Singapore ELKEN SERVICE PTE. LTD. Full timeRoles & ResponsibilitiesStrong listening, communicating, and customer service skills. Ability to multitask and provide effective solutions. Works well with others and helps foster a supportive work environment. Knowledge of our company's market, industry, and products.Tell employers what skills you haveCustomer Service SkillsAbility to MultitaskMicrosoft...
-
Customer service manager
1 week ago
Singapore RMS MARINE & OFFSHORE SERVICE Full timeROLES & RESPONSIBILITIES : Playing a defining role in the communication with our Customer Center and Sales team in HQ. Respond to urgent enquiries & handle complains Increase sales revenue for business in local docking shipyards and site projects in local branch office. Leading the team or acting as “sounding board” and sparring partner for other key...
-
Customer Service
3 weeks ago
Singapore ZERO SPOT LAUNDRY SERVICE PTE LTD Full timeRoles & ResponsibilitiesJob responsibilities· Develop, manage and maintain good customer account relationship between Zero Spot and corporate clients (existing & potential).· Achieving volume, profitability and customer satisfaction KPIs by management.· Generate new business through innovative strategies, negotiate deal terms.· Conflict Resolution –...
-
Customer service executive
7 days ago
Singapore Seven Seas Maritime Service Full timeNo Available Quota For Any Work Pass Application The Customer Service Executive is responsible and accountable for (but not limited to) the following:- * Handling of all customer's (master/manager/owner or third party) invoicing process. * Maintain system integrity regarding supply orders * Financial responsibilities - Review and resolve...
-
Senior sales manager
2 weeks ago
Singapore PARK Senior Villas Chandler Full timeWe are looking for Senior Sales Managers for our client in Singapore! Our Client is a leading technology events company, specializing in organizing and delivering world-class conferences, exhibitions, and networking events. Their mission is to connect industry professionals, innovators, and thought leaders, facilitating knowledge exchange and business...
-
Customer Service Manager
3 weeks ago
Singapore Careers@Gov Full timeJob Title: Senior Executive - Customer RelationsJob Summary:We are seeking a highly skilled and experienced Senior Executive - Customer Relations to join our dynamic team at LTA's Customer Service Centre. As a key member of our team, you will be responsible for delivering quality customer service, managing public queries via phone and written channels, and...
-
Customer Service Representative
2 weeks ago
Singapore National Service Resort & Country Club Full timeJob SummaryThe Customer Service Officer will be responsible for handling telephone calls, enquiries, and memberships services for the National Service Resort & Country Club.Key ResponsibilitiesHandle telephone calls, answering enquiries on the Club's facilities and functions.Manage programmes applications and enquiries/facilities bookings.Assist with...
-
Customer service manager
3 weeks ago
Singapore ADVINES HR SOLUTIONS PTE. LTD. Full timeRoles & ResponsibilitiesJob descriptionFunctional objectives (Role / desired outcome)• Integrated and effective customer service hub with close cross-regional and -functional alignment.• High customer satisfaction and loyalty via above-average customer service levels.Tasks and Responsibilities• Develop and execute a comprehensive customer service...
-
Customer Service/Operation Executive
2 weeks ago
Singapore YEO GEOK CHIN LIGHTERAGE SERVICE Full timeKey Responsibilities* Deliver exceptional customer service and support to clients, ensuring their needs are met promptly and efficiently.* Provide clear and concise communication, both verbally and in writing, to address customer inquiries and concerns.* Collaborate with internal stakeholders to resolve customer issues and implement effective solutions.*...
-
Senior Social Worker
3 weeks ago
Singapore SASCO SENIOR CITIZENS' HOME Full timeJob Title: Senior Social WorkerAbout the Role:We are seeking a highly skilled and experienced Senior Social Worker to join our team at SASCO SENIOR CITIZENS' HOME. As a key member of our multidisciplinary team, you will be responsible for providing direct social work case management, counseling, and support to our clients and their families.Key...
-
Senior Customer Service Associate
3 weeks ago
Singapore NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. Full timeJob SummaryWe are seeking a highly skilled Senior Customer Service Associate to join our team at NATIONAL UNIVERSITY HEALTH SYSTEM PTE. LTD. As a key member of our Group Contact Centre, you will be responsible for providing exceptional customer service to patients and the public.
-
Service Centre Call Agent
3 weeks ago
Singapore STARWOOD CUSTOMER CONTACT CENTRE (AP) PTE. LTD. Full timeKey ResponsibilitiesProcess customer reservation requests and support loyalty and customer care inquiries. Handle Marriott brand contacts, assisting customers with booking needs or questions via voice and email channels. Deliver exceptional customer experiences by providing information on property facilities, services, and room accommodations. Identify...
-
Singapore Ambition Group Singapore Pte. Ltd. Full timeMy clients who are in the Healthcare industry are looking for a Senior Order Fulfilment/Customer Service Manager for their organisation. As the business is in the growing stages and has just set up a new central warehouse, they are looking for someone to be responsible for the order management to support the customer order fulfilment. Your responsibilities...
-
Singapore Lions Befrienders Service Association Full timeSenior executives/executives in Volunteer Management will be coordinate volunteer recruitment activities including public workshops/talks and match volunteers to the appropriate program (or work with programmes to tailor new ones) and clients, based on program requirements and volunteer interests. Responsibilities Volunteer Management Explore, plan and...
-
Associate/Senior Associate, Programmes
3 weeks ago
Singapore RSVP Singapore The Organisation of Senior Volunteers Full timeRoles & ResponsibilitiesThe successful candidate will be part of the Programmes & Services team, reporting to the Head, Programmes & Services. He/she will be responsible of the co-ordination, development and management of programmes for RSVP Singapore. The candidate will be expected to work with different stakeholders, such as volunteers and community...
-
Senior Executive, Customer Service Specialist
3 weeks ago
Singapore Careers@Gov Full timeJob Title: Senior Executive, Customer Service SpecialistJob Summary: We are seeking a highly skilled Senior Executive, Customer Service Specialist to join our dynamic team at Careers@Gov.Key Responsibilities: Manage vehicle-related data for the preparation of statistics reports Handle requests and feedback from internal/external stakeholders Deliver accurate...
-
Senior Customer Service Manager
4 weeks ago
Singapore HSBC Full timeUnlock Your Potential as a Vice President, Customer ServiceAt HSBC, we're committed to delivering exceptional customer experiences that exceed our clients' expectations. As a Vice President, Customer Service, you'll play a critical role in leading our team to achieve this goal.Key Responsibilities:Lead a high-performing team of Premier Service Managers to...
-
Senior Executive, Customer Service Specialist
3 weeks ago
Singapore Careers@Gov Full timeJob Title: Senior Executive, Customer Service SpecialistAbout the Role:We are seeking a highly skilled Senior Executive, Customer Service Specialist to join our dynamic team at Careers@Gov. As a key member of our team, you will be responsible for managing vehicle-related data to prepare statistics reports and handling requests and feedback from...
-
Senior Product Manager, Token Listing
4 weeks ago
Singapore Tampa Gardens Senior Living Full timeWho We Are At OKX, we believe our future is reshaped with technology. As one of the world's leading cryptocurrency spot and derivatives exchanges, OKX uses innovative blockchain technology to redefine the financial ecosystem. With millions of global users and an array of diverse and sophisticated products, solutions, and trading tools, we strive to...
-
Branch Senior Customer Service Officer
3 weeks ago
Singapore BANK OF CHINA LIMITED Full timeJob SummaryAs a Branch Senior Customer Service Officer at BANK OF CHINA LIMITED, you will be responsible for delivering exceptional customer service and ensuring seamless branch operations. Key responsibilities include verifying customer signatures, checking teller transactions, and managing queue waiting times.Key ResponsibilitiesVerify customer signatures...
Senior Customer Service Manager
2 months ago
We are seeking a highly skilled and experienced Senior Customer Service Officer to join our team at TELE-CENTRE SERVICES PTE LTD. As a Senior Customer Service Officer, you will be responsible for providing exceptional customer service and support to our valued customers.
Key Responsibilities:- Provide coaching and training to team members to enhance their skills and knowledge.
- Conduct regular transaction monitoring and call reviews to ensure high-quality service delivery.
- Develop and implement training and development plans to improve team performance.
- Manage the fair and consistent application of performance management and disciplinary measures.
- Collaborate with other departments to improve business processes and enhance efficiency.
- Deliver operational results and generate reports to clients.
- Prepare monthly business reviews to track progress and identify areas for improvement.
- Perform other ad hoc duties as assigned by management.
- Minimum 2 years of relevant experience in a supervisory role, preferably in a contact centre or customer service environment.
- Strong technical skills and knowledge of Microsoft Office.
- Excellent interpersonal and communication skills, creativity, and problem-solving skills.
- Able to motivate team members to achieve business targets.
- Good leadership and people management skills.
We offer competitive compensation, ongoing training, and a supportive work environment. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
