Customer Service Officer

1 week ago


Singapore GLOBAL WATCH SERVICE CENTRE PTE. LTD. Full time

Duties & Responsibilities
Ø Ø Ensure high standards and excellence in customer service experience for all enquiries.

Ø Attend to check-in watches brought in by customers.

Ø Process document for check-in and take photographs of check-in watches.

Ø Liaise with Chief Technician for Assessment and prepare quotation to inform customers.

Ø Follow-up on job execution, invoicing and right thru to collection of payment.

Ø Document, Update, track and manage movement of watches check-in/ in repair/ collected/ etc.

Ø Maintain a proper and precise spare parts inventory and pricing.

Ø Upkeep cleanliness of service reception and service area

Ø On the job training will be provided

Job Requirement:

  • Minimum N or O level
  • Good communication and administrative skills
  • Previous customer service experience is plus.
  • Knowledge of Microsoft Office esp Excel & Word, is a MUST
  • Knowledge of watch industry/ interest in watches is an advantage.
  • Attention to details is important, especially during checkin watches.


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