Marco Polo Customer Servicing and Operations Lead

Job descriptionSome careers grow faster than others.If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will...

JOB PURPOSE:Responsible for performing procurement activities across various spend categories in particular, the marine industry, aiming to find better deals and more profitable suppliers.KEY RESPONSIBILITIES: Devlop, lead and execute purchasing strategies Negotiate to close deals with optimal terms Forecast price and market trends to identify changes of...

JOB PURPOSE:To develop and implement quality assurance, test products and services to ensure meeting the required standards, to report their findings to the management.KEY RESPONSIBILITIES: Responsible for QA/QC documents of Company ISO including certificates, calibration, test results, inspection requests, noncompliance reports and site...

Overseeing customer service & admin staff activities at service centerand provide guidance and lead the service team to achieve requiredservice performance. Ensuring operations are carried out productively to ensuresustainability of operation. Monitoring daily activities of customer service and admin operation toensure high customer satisfaction. Assisting...

Lead the Customer Service Team to deliver efficient and excellent customer service experience to our customers Monitor and resolve escalated customer and Contact Centre issues, providing timely resolution to minimise impact to customer and employee satisfaction Plan upcoming goals and improvement initiatives Develop effective customer service processes,...

TEMP BANK BRANCH CSWorking dates: July Till End SepWorking hours: 5.5/6days per week (max 4hours per day)Location: NorthpointJob scope: To assist as Digital Ambassador at branch in educating customer on digital channels Assisting in crowd control Adhoc duties as assigned by supervisorJob requirements: Plain Black Tee Shirt/Polo Tee, Jeans/Pants, Covered...

DetailsLocation: Tuas CheckpointWorking Days & Hours: 4 days work 2 days off. 12-hours rotating shift (10am to 10pm, 10pm to 10am) (2 Day, 2 Night, 2 Off). 2 hours break. Company transport provided at Boon Lay / Jurong East MRT Station Uniform - Polo Tee will be providedJob DescriptionAssist in cards and collection of payments at the office booths....

Getting onboard Razer will place you on a global mission to revolutionize the way the world games. Razer is a place to do great work, offering you the opportunity to make an impact globally while working across a global team located across 5 continents. Razer is also a great place to work, providing you the unique, gamer-centric #LifeAtRazer experience that...

Roles & ResponsibilitiesMNC Permanent Position Industry Leader Minimum 2-3 years of relevant supervisory experience in Customer Service Experience in Food/Fast Moving Consumer Goods (FMCG) industry will be preferredOur client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Customer Service...

COMPANY DESCRIPTIONNTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest...

Roles & ResponsibilitiesResponsibilities :Responsibilities: As Service Delivery Operations Lead, you will be responsible for overseeing the day-to-day operations of the service delivery team. Your day-to-day activities will involve managing the teams performance, ensuring timely delivery of services, and maintaining high levels of customer satisfaction. You...

Excellent opportunity to join a leading biopharmaceutical MNC. Opportunity for regional exposure by working with regional teams.About Our Client:The client is a leading biopharmaceutical MNC that specializes in manufacturing plasma-derived products. They are headquartered in the US and have a global presence in over 30 countries. They are looking for an...

Leading Education Platform in South East Asia: Attractive Remuneration Package **Responsibilities:Manage and lead the customer service front desk team to deliver excellent customer service for customers in the East region. Build strong customer rapport and deepen relationships with top tier customers. Ensuring all customer requests are cleared in a timely...

Green Kitchen is a fast-growing company known for providing nutritional healthy meals to its customers.Full-timePosition Summary:We are seeking for motivated and energetic Customer Service and Operations Manager to help coordinate activities and provide operational support for the team. This includes using established procedures and guidelines to provide...

Our client, a Digital Bank, is looking for a Customer Services lead to join them. In this role, you will lead the Customer Service team in Singapore and be the accountable service owner for all client service-related activities for the digital bank.We're looking for someone with experience execution experience in client or customer service with exposure to...

Responsibilities: Participate and contribute in relevant team level meetings and support tasks including the following topics:Order fulfilment & aftersales Service Customer feedback & satisfaction Process improvements that align with the company's objectives HOD, Management, Sales & Audit Certification related Meetings Order Procurement & Automation related...

BENEFITS Bring in your group of friends to enjoy the Employee Referral Fee PERK (Up to $2000/) (T&C Applied) Up to $400 outlet incentive 5 Days work per week Staff Meals provided Transport from Vivo MRT to FOC Sentosa directly in and out daily 44 hours weekly (OT & Off in lieu compensation) Uniform Top provided (Dryfit Polo Tee) Career Growth Opportunities...

Responsibilities: Lead and drive the service delivery and projects implementation Manage and communicate with key holders on operational support daily Monitor and ensure SLAs are met, issues escalated and prioritized Act as the point of contact for account delivery Responsible for service delivery of account and prioritization of work requests Work with...

**Responsibilities: •To provide support to the Operations team to ensure that the department is maintained in an effective, updated, and accurate manner.To carry out sourcing and purchasing duties.To confirm bills and prepare invoices. data key-in and submission of regularly scheduled reports.To adjust the needs of partners according to our business needs...

If you love working outdoors and interacting with people, this job could be the right fit for you P-Serv is partnering our Client, a leading name in the greens industry and we are looking for dynamic individuals to be a part of our teamJob Scope- Ensuring daily smooth operations - Ensuring all relevant information is reported to respective stakeholders and...