Servicing Ops Team Lead

2 weeks ago


Singapore PRISM Full time

Description:

  • Lead and manage a team of aircon technicians & in house agents
  • Ensure that the team meets all customer service and quality standards
  • Develop and implement new training and improvement initiatives
  • Manage the team's workload and ensure that all projects are completed on time and within budget
  • Prepare and submit reports on aircon maintenance
  • Liaise with customers to discuss aircon issues and resolve complaints
  • Stay uptodate on the latest aircon technologies and trends
  • Prepare reports and analyze data in order to highlight trends.
  • Handle other operational duties as the team requires.

Requirements:

  • Tertiary Education or Diploma or equivalent.
  • At least 2 to 3 years of Operations Escalation experience.
  • Comfortable working 5 day work week which can include weekends


If you meet the above requirements and are interested in joining our team, please submit your resume and cover letter for consideration.

We look forward to hearing from you

Benefits:

  • Annual outpatient benefit (Includes dental and optical benefits)
  • Birthday leave
  • Health insurance
  • Performance bonus
  • Annual increment
  • Free flow snacks and Bubble Tea Friday


  • Singapore STREAM OPS Full time

    Roles ResponsibilitiesThis position reports to the Director. Stream Ops is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplaceSpecific ResponsibilitiesUpdate tracking numbers and details of each courier services online....

  • Head of Fleet Ops

    2 weeks ago


    Singapore COMFORTDELGRO BUS PTE. LTD. Full time

    Responsibilities Support Head Ops to oversee and direct day to day fleet operations. Understand all contractual requirements and advise Head Ops to fulfil all operational demands accordingly. Develop deep expertise in scheduling and rostering. Drive all fleet ops to meet required KPIs including all operational and safety requirements. Conduct regular checks...


  • Singapore TikTok Full time

    ResponsibilitiesTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imaginations thrive....


  • Singapore Singtel Group Full time

    The Preventive Maintenance Ops Manager will represent OneCare Support shared services covering system operation for our Maintenance business.   Responsibilities: Interface with Service Managers on all ops matters. Manage a team of Ops engineers on system related escalation and matters pertaining to Corrective Maintenance and Preventive...


  • Singapore Singtel Group Full time

    The Preventive Maintenance Ops Manager will represent OneCare Support shared services covering system operation for our Maintenance business. Responsibilities:Interface with Service Managers on all ops matters. Manage a team of Ops engineers on system related escalation and matters pertaining to Corrective Maintenance and Preventive Maintenance. Rooster...


  • Singapore TikTok Full time

    ResponsibilitiesTikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.Why Join UsCreation is the core of TikTok's purpose. Our platform is built to help imagination thrive....


  • Singapore Cadmus Resources Full time

    Leading Education Platform in South East Asia: Attractive Remuneration Package **Responsibilities:Manage and lead the customer service front desk team to deliver excellent customer service for customers in the East region. Build strong customer rapport and deepen relationships with top tier customers. Ensuring all customer requests are cleared in a timely...


  • Singapore EVERNET SYSTEMS PRIVATE LIMITED Full time

    Company OverviewEvernet Systems Private Limited is a vibrant Managed Service Provider based in Singapore. We've been growing our business under the radar for 10 years, driven by our belief that all businesses we partner with, we implement a robust, secure and stable IT systems and network and manage it for them well.With the recent advancements of...


  • Singapore ACHIEVE CAREER CONSULTANT PTE LTD Full time

    Roles & ResponsibilitiesMNC Permanent Position Industry Leader Minimum 2-3 years of relevant supervisory experience in Customer Service Experience in Food/Fast Moving Consumer Goods (FMCG) industry will be preferredOur client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Customer Service...


  • Singapore United Overseas Bank Full time

    Manager, Structured Trade Services, Group Technology & Ops Posting Date: 31 May 2024 Location: Singapore (City Area), Singapore, SG, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...


  • Singapore United Overseas Bank Full time

    Manager, Structured Trade Services, Group Technology & Ops Posting Date: 29 Jun 2024 Location: Singapore (City Area), Singapore, SG, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...


  • Singapore INDOGUNA (SINGAPORE) PTE LTD Full time

    Responsibilities: Participate and contribute in relevant team level meetings and support tasks including the following topics:Order fulfilment & aftersales Service Customer feedback & satisfaction Process improvements that align with the company's objectives HOD, Management, Sales & Audit Certification related Meetings Order Procurement & Automation related...


  • East Singapore Lightway HR Consultancy Pte Ltd Full time

    On behalf of our client, which is an established Engineering company, we are looking for an Administration Team LeadResponsibilities To lead a team of administrative support staff on daytoday administration for Service Business (more than 10 pax) To manage internal stakeholders and render support to the team from time to time Other duties as...


  • Singapore United Overseas Bank Full time

    Manager, Structured Trade Services, Group Technology & Ops Posting Date: 29 May 2024 Location: Singapore (City Area), Singapore, SG, 048624 Company: United Overseas Bank Ltd About UOB United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia...

  • IT Team Lead

    2 weeks ago


    Singapore GRAVITAS RECRUITMENT GROUP (SG) PTE. LTD. Full time

    Roles & ResponsibilitiesTeam Lead/ Solution Delivery Manager (IT) WantedA multinational insurance holding company is seeking a Solution Delivery Manager who has prior experience in Life Insurance domain.A quick overviewAs a senior Solution Delivery manager, you will have at least 4 years of experience as developer Team Lead, hands on coding experience in...

  • Specialist, S&op

    2 weeks ago


    Singapore Rio Tinto Full time

    Specialist, S&OP (Bauxite & Alumina) Pacific | 6-Months ContractWhy explore An opportunity to develop your career within a global organisation- Work with key stakeholders in our global commercial hub- Gain exposure to multiple and varied commercial tools Based in Singapore, a global commercial hub for Rio TintoAbout the roleBauxite and Alumina (B&A) is...


  • Singapore ABBVIE Full time

    JOB SUMMARY:Role: Coordinate, Prepare and Lead Monthly S&OP for Singapore/ Malaysia/ Philippines, responsible for monthly demand forecast (28 months). Manage in market logistics to ensure inbound supply and distribution to meet customer service goals. Support replenishment planning for global supply. Identify and support the resolution of potential customer...

  • Team Lead

    2 weeks ago


    Singapore Jobline Resources Pte Ltd Full time

    Responsibilities:Data Platform Design and Architecture:Lead the design and architecture of the enterprise data platform on cloud environments, utilizing the capabilities of Microsoft Azure and AWS to support scalability, reliability, and performance requirements. Develop data models, data flow diagrams, and data integration strategies to ensure seamless data...


  • Singapore NTUC Health Full time

    COMPANY DESCRIPTIONNTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on more than four decades of experience and expertise, NTUC Health is among the largest...

  • Team Lead

    2 weeks ago


    Singapore TALENTSIS PTE. LTD. Full time

    1. Supervision of the Operations & Customer Service teams.Provide guidance to team membersMonitor the teams to ensure that KPIs/SLAs are met.Work closely with the Project Manager and SP to ensure that all deliverables are constantly met.Strategize ways to enhance the operation process and efficient deployment of resources.Prepare and verify the accuracy of...