Senior S&op Analyst, Sin Mal Ph

2 weeks ago

Singapore ABBVIE Full time

JOB SUMMARY:

Role:

  • Coordinate, Prepare and Lead Monthly S&OP for Singapore/ Malaysia/ Philippines, responsible for monthly demand forecast (28 months).
  • Manage in market logistics to ensure inbound supply and distribution to meet customer service goals.
  • Support replenishment planning for global supply.
  • Identify and support the resolution of potential customer service issues.
  • Monitor and report actual stock outs, help identify potential low or excess stock positions, and support the resolution of potential issues to avoid service issues or scrapping.
  • Provide market supply chain support to product launch planning & discontinuations
  • Support Area S&OP Lead as necessary to develop local affiliates' S&OP process and for projects impacting SMP demand/ supply
  • Provide adhoc support to Asia Region Finance as necessary



SUPERVISORY RESPONSIBILITY:
(IF APPLICABLE):

NA



KEY DUTIES AND RESPONSIBILITIES:

DESCRIBE SCOPE:

% OF TIME OR:

IMPORTANCE:

Coordinate, Prepare and Lead Monthly S&OP for SMP cluster (Singapore, Malaysia, Philippines)

  • Collaboratively develop, implement, and sustain a BestinClass monthly S&OP process driving ongoing forecast excellence for SMP cluster.
  • Lead monthly crossfunctional brand demand reviews and affiliate S&OP meetings, gathers demand forecasts (28 months) from Commercial team
  • Reconciles demand forecast against financial benchmarks, identify key risks & opportunities to management and publishes demand forecast to JDA
  • Monitor KPI evolution and inventory risks monthly by Brand, reviewing and tracking market/ region action plans oriented to improve KPIs.
  • Work with affiliate crossfunctions to drive forecast excellence
  • Provide support to Head of Finance, Asia Region as necessary to improve financials metrics.
  • Clear understanding of upside and downside risks to forecasted demand volumes and identification and execution of mitigating actions.

50%

Manage in market logistics to ensure inbound supply and distribution to meet customer service goals.

  • Monitor SMP demand forecasts and supply replenishment in JDA/ SAP.
  • Prepare and manage Request of Changes to Master Arrival Schedule (RCMAS) and get corresponding approvals where changes are required
  • Make recommendations to management and to customer regarding the order management and other support services delivered.
  • Take ownership of order delivery status enquiries and tracking, proactively following up with 3PL/ Customer Service and informing Business as required
  • Track the delivery of orders into the markets, managing any regulatory issues as well as the physical logistics.
  • Monitor inventory and outbound logistics to customers, and the management and shelf life of inventories.
  • Measure and report market potential backorders and track actions for improvement.

15%

Support replenishment planning for global supply.

  • Review and agree inventory planning parameters at Distribution Centers for SMP markets calculated by Global Supply Chain (GSC), with particular attention to any market specific characteristics that may impact planning strategy or parameters.
  • Review and confirm replenishment plans calculated by GSC for SMP markets.

15%

Identify and support the resolution of potential customer service issues.

  • Review market stock and orders position to identify any stock outs, and work with Global Supply Demand Managers, Finance, S&M and management team to resolve and minimize impact.
  • Respond to inventory alerts and communicate with Global Supply planning and local Logistics/ Customer service to amend orders or action excess inventory to address potential issues. Communicate any potential issues to local management team.
  • Coordinate with Customer Service/ 3PL team, providing clear and prioritized summary of issues for markets.

5%

Monitor and report actual stock outs, help identify potential low or excess stock positions, and support the resolution of potential issues to avoid service issues or scrapping.

  • Monitor and plan safety stock levels at 3PL and distributors.
  • Review monthly reports of projected out of stocks from GSC, and manage actions to avoid or mitigate.
  • Review excess stock reports and produce action plans to reduce e.g. order changes, repacking, working with Finance leads and Commercial on opportunities to increase demand.
  • Report potential scrapping and actions to mitigate this.
  • Ensure monthly stock reconciliations (Actual physical stock versus Expected stock)

5%

Provide market supply chain support to product launch planning, discontinuations.

  • Coordinate local NPI (new product introductions) readiness and activities with Affiliate Brand leads, Area S&OP lead and crossfunctions. Plan initial stock builds with GSC and confirm initial purchase orders. Support launch planning updating with stock availability and expediting order parameter and order changes with GSC dependent on product performance.
  • Work with commercial

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