Preventive Maintenance Ops Manager

1 month ago


Singapore Singtel Group Full time

The Preventive Maintenance Ops Manager will represent OneCare Support shared services covering system operation for our Maintenance business.
 

Responsibilities:

  • Interface with Service Managers on all ops matters.
  • Manage a team of Ops engineers on system related escalation and matters pertaining to Corrective Maintenance and Preventive Maintenance. Rooster rotation and interface with SMs on escalation.
  • Assist the Ops Lead to ensure his engineers are up to the job skill (certification and training).
  • Take Lead in working with various divisions on operation improvement and analysis to better support.
  • Key contributor for continuous operation improvement for OneCare Support.
  • Laise with Sales Specialist on deals , and downstream vendors like Cisco, Checkpoint etc.
  • Involves in Tender financial assessment for OneCare Support System portion as Solution Manager.
  • Implemented/improve best practices and with high quality standards on for operation on System side in OneCare support.

Requirements:

  • Bachelor's degree in Cybersecurity, Information Technology, or a related field.
  • Proven experience in cybersecurity management, with a focus on preventive maintenance.
  • Strong understanding of cybersecurity principles, technologies, and best practices.
  • Relevant certifications such as CISSP, CISM, or CompTIA Security+ are highly desirable.
  • Excellent analytical and problem-solving skills.
  • Effective communication and collaboration abilities.
  • Familiarity with security frameworks and standards.


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