Scam Prevention Specialist

2 weeks ago


Singapore CPF Board Full time
What the role is


As a member of Team Central Provident Fund (CPF), you will play a crucial role in helping over 4 million members save for their retirement, healthcare, and housing needs as well as helping them cope with life's uncertainties.

With a fulfilling career, career growth, and development opportunities, you will be part of a big family of dedicated professionals.

Join us and champion financial security for Singaporeans while leaving a lasting legacy.

What you will be working on

  • Lead the review and implementation of antiscam measures across CPF Board
  • Conceptualise, design and set up Concept of Ops for Anti-Scam functions
  • Partner relevant agencies and organisations in strategising approaches to stay abreast of scams landscapes and coordinate initiatives within the organisation to align with Whole-OfGovernment antiscam efforts.
  • Lead fastpaced project timelines and manage time sensitive antiscam operations with swift decision making and prompt updates to senior management and stakeholders.
  • Lead the unit in representing the Board in working with stakeholders and other Government agencies to assess solutions to tackle any evolving scams modus operandi, redesigning business functions to strengthen security of transactions across the Board.
  • Build antiscam capabilities to support the endtoend processes in Detection, Prevention, Protection, and Termination of scams.
What we are looking for

  • Extensive knowledge of the antiscam developments
  • Demonstrated leadership in reviewing and implementing antiscam measures in a large organization.
  • Experience in leading antiscam or fraud prevention initiatives.
  • Experience in leading fastpaced project timelines, making swift decisions, and providing prompt updates to senior management and stakeholders.
  • Experience in conceptualising, designing, and setting up the Concept of Operations for antiscam functions.
  • Good leadership skills to represent the Board and work with stakeholders and other Government agencies.
  • Ability to assess solutions and redesign business functions to enhance the security of transactions.
  • Ability to make swift decisions in highpressure situations.
  • Ability to convey and exchange thoughts, ideas and information effectively through various mediums and approaches.
What you can expect

  • A challenging and rewarding career
  • A variety of formal and informal training to enhance your skills in the evolving technology landscape
  • Promotion opportunities based on your capability and onthejob performance
  • A friendly work environment with likeminded colleagues to cocreate and collaborate together
  • A hybrid work model allowing remote work for up to 50% of the time, contingent upon the exigencies of service
  • A productive yet growthoriented workplace with a flexible dress code empowering you to decide your appropriate outfit for the day
  • A comprehensive rewards package
  • Annual leave and profamily leave
  • Medical and dental benefits
  • Access to recreational activities


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