Centre Executive

3 weeks ago


Singapore ONSPONGE PTE. LTD. Full time
Roles & Responsibilities

Position: Senior/ Centre Executive

Responsibilities:

  • Complete administrative and operational tasks at the centre
  • Work towards attaining student sign-up targets and maximise monthly retention
  • Liaise with customers and respond promptly to queries
  • Resolve any customer grievances in a courteous and professional manner
  • Assist with customer payments and maintain accurate files for auditing
  • Update HQ promptly about student enrolment, trial lesson and student withdrawal
  • Safeguarding of student welfare and safety
  • Ensure the centre is well-maintained with a high standard of cleanliness
  • Ensure all classrooms are well stocked with required materials and stationery
  • Attend additional training as and when required
  • Assist with ad hoc projects

Experience and qualifications:

  • "O" Level Certificate or higher
  • Minimum 1 year of relevant work experience preferably from Education, Retail, Airlines or any other customer centric industries
  • Kind and nurturing when interacting with children
  • Professional and courteous when communicating with parents/guardians
  • Excellent organisation skills
  • Proficient with MS Office and Excel
  • Willing to work both weekends and three weekdays

Company benefits:

  • Medical and dental benefits
  • Incentive programme
  • Birthday leave
Tell employers what skills you have

Microsoft Office
Microsoft Excel
Inventory
Administration
Data Entry
Accounting
Administrative Support
Team Player
Microsoft Word
Customer Service
Databases
Able To Work Independently
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