Centre Executive

3 weeks ago


Singapore ACTIVE GLOBAL RESPITE CARE PTE. LTD. Full time
Roles & Responsibilities

Job Description:

  • Report directly to the Centre Management.
  • Assist the centre management with running the operations of the centre.
  • Actively drive sales volume through quick follow-ups with potential clients.
  • Provide accurate information to clients on policies, procedures and service.
  • Strong case resolution skills to resolve client feedback and complaints on promised actions and that client needs are addressed in a timely and appropriate manner.
  • Work closely with other managers to ensure that all MOH service requirements on financial and quality aspects are strictly adhered to through rigorous and constant internal checks.
  • Ensuring that the logistics and operational capability of the centre runs smoothly.
  • Ensuring timely and appropriate administration and documentation according to required law, processes and regulations.
  • Participate & represent on behalf of the company's services with confidence.
  • Represent the centre in the absence of any management.
  • Communicate clearly and appropriately with clients & business partners, always speaking with the understanding of tone and choice of words.

Requirements:

  • Diploma or Degree in any field is welcome.
  • 5-days work week. Rotational weekends (Sat & Sun) required.
  • Preferably minimum 1 year in operational role.
  • Preferable experience working with MOH or other relevant stakeholders in the healthcare industry in general.
  • Applicants with operational backgrounds in other industries such as hospitality are welcome to apply.
  • Experience working with elderly in the community would be good to have.
  • Hands-on and enjoys community setting.
  • Able to work independently with little supervision.
  • Proficient in Microsoft Office and comfortable with IT.
  • Able to speak local languages and dialect (preferable).

Benefits:

  • Attractive base salary and incentives for driving results.
  • Great opportunity for career development in a growing market and organization.
  • Industry-specific training and coaching by a highly experienced team.
  • Highly flexible environment to brainstorm and implement ideas.
  • 15 days annual leave.

Work Location:

  • West
Tell employers what skills you have

Healthcare Industry
Management Skills
Leadership
Operation
Analytical Skills
Interpersonal Skills
Career Development
Administration
Executive Communications
policies & procedures
Communication Skills
client feedback
Driving Results
potential clients
Customer Service
clients needs
Able To Work Independently
On time
Management
Workplace Safety and Health
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