IT Support/User Helpdesk

Roles & ResponsibilitiesJob Purpose:Provide support and techical assistance to end-user who are using company systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their IT related devices.Job Description:Responding to incident requests/enquiries/solutions via email under ticketing system or phone. ...

Roles & ResponsibilitiesJob Purpose:Provide support and techical assistance to end-user who are using company systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their IT related devices.Job Description: Responding to incident requests/enquiries/solutions via email under ticketing system or phone....

Roles & ResponsibilitiesJob Purpose:Provide support and techical assistance to end-user who are using company systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their IT related devices.Job Description (Support for Management and Production Floor)Project support as assigned or requested. Perform...

Roles & ResponsibilitiesJob Purpose:Provide support and techical assistance to end-user who are using company systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their IT related devices.Job Description (Support for Management and Production Floor) Project support as assigned or requested. ...

Roles & Responsibilitiesa) Incident and Problem Management:(i) Application Support• Install other 3-party applications upon request• Fault reporting: CCIS web case assignments and Tebs i-Track ticketing, BC Ticketing, HRiQ Ticketing, etc.• Making support request to issues related to Microsoft Office 365 platform.• Microsoft Office Apps Issues, e.g....

Roles & Responsibilitiesa) Incident and Problem Management:(i) Application Support• Install other 3-party applications upon request• Fault reporting: CCIS web case assignments and Tebs i-Track ticketing, BC Ticketing, HRiQ Ticketing, etc.• Making support request to issues related to Microsoft Office 365 platform.• Microsoft Office Apps Issues, e.g....

Job Description: You will be responsible for:Inbound call handling for UOB Accounts servicing, campaigns, products enquiries and helpdesk enquiries;Fulfillment follow through on case handling and with customers.Key Responsibilities: Ensure group compliance & control standards are observed and met in the execution of customers' enquiries, transaction requests...

As a Junior Helpdesk Support Executive at FACT Nepal, you will wear many hats and have the opportunity to progress within the company. FACT Nepal provides best-of-class ERP (Enterprise Resource Planning) software solutions to clients from a broad range of industries. You will work in our Implementation and Support team to deliver high-quality customer...

Roles & Responsibilities Diploma/Degree in IT/Computer Science. At least 1 to 2 years of relevant experience. 1st level helpdesk to respond to calls. Provide first call resolution to users who called into our hotline which is public facing, advising on issues. Liaise with other support teams, or product teams as required to resolve requests/issues in a...

Roles & ResponsibilitiesDiploma/Degree in IT/Computer Science. At least 1 to 2 years of relevant experience. 1st level helpdesk to respond to calls. Provide first call resolution to users who called into our hotline which is public facing, advising on issues. Liaise with other support teams, or product teams as required to resolve requests/issues in a...

Job Overview:eFinancialCareers is seeking a Helpdesk Operations Manager to join our team. As a Technical Support Specialist, you will be responsible for providing first-line technical support to staff across all departments, ensuring prompt and efficient resolution of hardware, software, and network-related issues.You will be responsible for monitoring and...

Roles & ResponsibilitiesWe are seeking dedicated and experienced professionals to join our DC Operators and Helpdesk Support team. The ideal candidates will have a strong background in Data Centre Engineer Operations and Application Helpdesk Support. This role requires a deep understanding of data centre facilities and the ability to provide exceptional...

Roles & ResponsibilitiesProvide IT helpdesk support to internal users, including remote assistance. Coordinate new staff onboarding, set up laptops, configure AD profiles, and manage system access. Track and manage IT assets, maintain inventory, and issue devices. Assist with server room maintenance and monitor infrastructure health. Troubleshoot computer...

Roles & ResponsibilitiesResponsibilities:Provide first-level technical support for hardware, software, and network-related issues. Respond to and resolve helpdesk tickets via phone, email, or in person. Install, configure, and maintain desktop computers, laptops, printers, and other peripherals. Troubleshoot and resolve issues with operating systems...

Job DescriptionWe are seeking a highly skilled Helpdesk Support Specialist to join our team. The successful candidate will be responsible for delivering end-user support for desktop systems, mobile devices, market data tools, and telephony services.The ideal candidate will have in-depth knowledge of desktop hardware, Windows 10/11, telecom systems, and...

Roles & ResponsibilitiesWe are looking for an individual who is passionate about IT and problem solving, to deliver professional IT support service to our users.Career progression for candidates with aptitude and the willingness to put in the effort to grow with the company.This position is mainly based in Penjuru with periodic deployment to customer sites...

Roles & ResponsibilitiesHELPDESK AND DESKTOP SUPPORT ENGINEERCompany : Delteq Pte LtdDesignation : Helpdesk & Desktop Support EngineerQualification : Certificate/Diploma In IT related DisciplinesExperience : 3 Years and aboveFull/Contract : Full time (Permanent)Skills/Domain : 3-5 years of working experience in delivering projects and presales.Job...

Responsibilities Provide first-line technical support to staff across all departments, ensuring prompt and efficient resolution of hardware, software, and network-related issues Monitor and manage the helpdesk ticketing system, prioritizing and escalating issues when necessary, and ensuring timely resolution Troubleshoot and resolve a wide...

Roles & ResponsibilitiesReporting to the Head of Department, you will be responsible for the following duties: Provide 1st Level remote and on-site troubleshooting support to all employees Manage IT Request and ensure all IT Requests are processed in a timely manner with SLA Manage and support employee workstations, laptops or mobile devices for end-users...

Responsibilities:Deliver end-user support for desktop systems, mobile devices, market data tools, and telephony services. Install, relocate, and configure workplace hardware, including PCs, monitors, and other equipment. Provide premium technical assistance to executive users and resolve complex issues efficiently. Oversee the lifecycle of workplace...