Data Centre Operators and Helpdesk Support
7 days ago
We are seeking dedicated and experienced professionals to join our DC Operators and Helpdesk Support team. The ideal candidates will have a strong background in Data Centre Engineer Operations and Application Helpdesk Support. This role requires a deep understanding of data centre facilities and the ability to provide exceptional support to end-users.
Minimum Requirements:
- At least 1 year of working experience in Data Centre Engineer Operations.
- Certification in Data Centre Facilities Operations or equivalent.
- At least 3 years of working experience as an Application Helpdesk Support team member.
Key Responsibilities:
- Manage and maintain data centre facilities, ensuring optimal performance and security.
- Provide technical support and troubleshooting for data centre operations.
- Monitor data centre infrastructure and address any issues promptly.
- Assist end-users with application-related queries and issues.
- Implement and oversee backup, recovery, and disaster recovery procedures for data centre operations.
- Collaborate with cross-functional teams to ensure seamless integration of data centre services.
- Stay updated with the latest data centre technologies and best practices.
Skills and Competencies:
- Strong understanding of data centre operations and facilities management.
- Proficiency in data centre management tools and platforms.
- Excellent problem-solving and analytical skills.
- Strong communication and collaboration abilities.
- Ability to work independently and as part of a team.
Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.
https://www.wphdigital.com/notices
Tell employers what skills you haveTroubleshooting
Analytical Skills
Hardware
Ability To Work Independently
Ticketing
Asset Tracking
Customer Support
Data Centre environments
Information Technology
Data Centre
Logging
Data Centre Facilities Management
Service Desk
Application Support
Communication Skills
Customer Service
Disaster Recovery
Facilities Management
Technical Support
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