IT Helpdesk Support

3 weeks ago


Singapore ARCHER MARKETING & DEVELOPMENT (S) PTE LTD Full time
Roles & Responsibilities

We are looking for an individual who is passionate about IT and problem solving, to deliver professional IT support service to our users.


Career progression for candidates with aptitude and the willingness to put in the effort to grow with the company.


This position is mainly based in Penjuru with periodic deployment to customer sites depending on projects.


Job Description:

  • Attend to helpdesk requests and provide 1st level desktop support to all users relating to photocopiers, printers, desktop, Local Area Network, voice services.
  • Basic troubleshooting of networking issues in Windows domain environment (TCP/IP, Active Directory, Wireless AP, Firewall, Router, Switch)
  • Printer/MFP setup and support
  • Rectify simple IT fault like cleaning of disk drives and jammed laser printers
  • Password/account set up and reset, remote access connectivity (e.g. VPN), PBX registration.
  • End user training to use photocopiers / printers / IP-PBX Phones/ CCTV
  • Hardware/Software inventory documentation
  • Monitor daily backup
  • Any other matters / projects that the management may require assistance with from time to time.


Requirements:

  • Candidate must possess at least NITEC in related field. Fresh graduates are welcome.
  • IT Savvy, good understanding on Windows, Email system, Network Connectivity and basic L1 troubleshooting.
  • Possesses good communication skills
  • Able to perform in stressful environment
  • Experience with Teamviewer or Anydesk
  • Class 2B or Class 3 (Manual) license is an advantage

Other Job Details:

  • Industry Type: Photocopier & Printer
  • Working Location: Penjuru
  • Working Hours: 5 days - Mon to Fri 8.30am to 6pm
  • Salary Package: From $2,300 to $2,800 depending on experience


Starting salary commensurates with candidate's aptitude, experience and skill.


Tell employers what skills you have

Troubleshooting
Hardware
TeamViewer
Active Directory
Wireless
CCTV
Voice Services
Good Communication Skills
Networking
Windows Domain
Windows
Technical Support
  • Helpdesk Specialist

    7 days ago


    Singapore This is an IT support group Full time

    Job Description: You will be responsible for:Inbound call handling for UOB Accounts servicing, campaigns, products enquiries and helpdesk enquiries;Fulfillment follow through on case handling and with customers.Key Responsibilities: Ensure group compliance & control standards are observed and met in the execution of customers' enquiries, transaction requests...

  • Helpdesk Support

    3 weeks ago


    Singapore TSG FOOD PTE. LTD. Full time

    Roles & ResponsibilitiesJob Purpose:Provide support and techical assistance to end-user who are using company systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their IT related devices.Job Description:Responding to incident requests/enquiries/solutions via email under ticketing system or phone. ...

  • Helpdesk Support

    3 weeks ago


    Singapore TSG FOOD PTE. LTD. Full time

    Roles & ResponsibilitiesJob Purpose:Provide support and techical assistance to end-user who are using company systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their IT related devices.Job Description: Responding to incident requests/enquiries/solutions via email under ticketing system or phone....

  • Helpdesk Support

    3 weeks ago


    Singapore THONG SIEK FOOD INDUSTRY PTE LTD Full time

    Roles & ResponsibilitiesJob Purpose:Provide support and techical assistance to end-user who are using company systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their IT related devices.Job Description (Support for Management and Production Floor)Project support as assigned or requested. Perform...

  • Helpdesk Support

    3 weeks ago


    Singapore THONG SIEK FOOD INDUSTRY PTE LTD Full time

    Roles & ResponsibilitiesJob Purpose:Provide support and techical assistance to end-user who are using company systems and need help completing tasks or troubleshooting problems through diagnostic tests and remote access to their IT related devices.Job Description (Support for Management and Production Floor) Project support as assigned or requested. ...

  • IT Helpdesk support

    3 weeks ago


    Singapore WSH EXPERTS PTE. LTD. Full time

    Roles & Responsibilitiesa) Incident and Problem Management:(i) Application Support• Install other 3-party applications upon request• Fault reporting: CCIS web case assignments and Tebs i-Track ticketing, BC Ticketing, HRiQ Ticketing, etc.• Making support request to issues related to Microsoft Office 365 platform.• Microsoft Office Apps Issues, e.g....

  • IT Helpdesk support

    3 weeks ago


    Singapore WSH EXPERTS PTE. LTD. Full time

    Roles & Responsibilitiesa) Incident and Problem Management:(i) Application Support• Install other 3-party applications upon request• Fault reporting: CCIS web case assignments and Tebs i-Track ticketing, BC Ticketing, HRiQ Ticketing, etc.• Making support request to issues related to Microsoft Office 365 platform.• Microsoft Office Apps Issues, e.g....


  • Singapore Fact Software Group Full time

    As a Junior Helpdesk Support Executive at FACT Nepal, you will wear many hats and have the opportunity to progress within the company. FACT Nepal provides best-of-class ERP (Enterprise Resource Planning) software solutions to clients from a broad range of industries. You will work in our Implementation and Support team to deliver high-quality customer...


  • Singapore SHELL INFOTECH PTE. LTD. Full time

    Roles & ResponsibilitiesDiploma/Degree in IT/Computer Science. At least 1 to 2 years of relevant experience. 1st level helpdesk to respond to calls. Provide first call resolution to users who called into our hotline which is public facing, advising on issues. Liaise with other support teams, or product teams as required to resolve requests/issues in a...


  • Singapore SHELL INFOTECH PTE. LTD. Full time

    Roles & Responsibilities Diploma/Degree in IT/Computer Science. At least 1 to 2 years of relevant experience. 1st level helpdesk to respond to calls. Provide first call resolution to users who called into our hotline which is public facing, advising on issues. Liaise with other support teams, or product teams as required to resolve requests/issues in a...


  • Singapore eFinancialCareers Full time

    Job Overview:eFinancialCareers is seeking a Helpdesk Operations Manager to join our team. As a Technical Support Specialist, you will be responsible for providing first-line technical support to staff across all departments, ensuring prompt and efficient resolution of hardware, software, and network-related issues.You will be responsible for monitoring and...


  • Singapore WPH DIGITAL PTE. LTD. Full time

    Roles & ResponsibilitiesWe are seeking dedicated and experienced professionals to join our DC Operators and Helpdesk Support team. The ideal candidates will have a strong background in Data Centre Engineer Operations and Application Helpdesk Support. This role requires a deep understanding of data centre facilities and the ability to provide exceptional...

  • IT Helpdesk

    2 weeks ago


    Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesProvide IT helpdesk support to internal users, including remote assistance. Coordinate new staff onboarding, set up laptops, configure AD profiles, and manage system access. Track and manage IT assets, maintain inventory, and issue devices. Assist with server room maintenance and monitor infrastructure health. Troubleshoot computer...


  • Singapore DELTEQ PTE LTD Full time

    Roles & ResponsibilitiesHELPDESK AND DESKTOP SUPPORT ENGINEERCompany : Delteq Pte LtdDesignation : Helpdesk & Desktop Support EngineerQualification : Certificate/Diploma In IT related DisciplinesExperience : 3 Years and aboveFull/Contract : Full time (Permanent)Skills/Domain : 3-5 years of working experience in delivering projects and presales.Job...


  • Singapore GOLDTECH RESOURCES PTE LTD Full time

    Roles & ResponsibilitiesResponsibilities:Provide first-level technical support for hardware, software, and network-related issues. Respond to and resolve helpdesk tickets via phone, email, or in person. Install, configure, and maintain desktop computers, laptops, printers, and other peripherals. Troubleshoot and resolve issues with operating systems...


  • Singapore DELTEQ PTE LTD Full time

    Roles & ResponsibilitiesHELPDESK AND DESKTOP SUPPORT ENGINEERCompany : Delteq Pte LtdDesignation : Helpdesk & Desktop Support EngineerQualification : Certificate/Diploma In IT related DisciplinesExperience : 3 Years and aboveFull/Contract : Full time (Permanent)Skills/Domain : 3-5 years of working experience in delivering projects and presales.Job...

  • Helpdesk Specialist

    6 days ago


    Singapore eFinancialCareers Full time

    Responsibilities Provide first-line technical support to staff across all departments, ensuring prompt and efficient resolution of hardware, software, and network-related issues Monitor and manage the helpdesk ticketing system, prioritizing and escalating issues when necessary, and ensuring timely resolution Troubleshoot and resolve a wide...


  • Singapore Pinpoint Asia Full time

    Responsibilities:Deliver end-user support for desktop systems, mobile devices, market data tools, and telephony services. Install, relocate, and configure workplace hardware, including PCs, monitors, and other equipment. Provide premium technical assistance to executive users and resolve complex issues efficiently. Oversee the lifecycle of workplace...


  • Singapore A BETTER CO PTE. LTD. Full time

    Roles & ResponsibilitiesReporting to the Head of Department, you will be responsible for the following duties: Provide 1st Level remote and on-site troubleshooting support to all employees Manage IT Request and ensure all IT Requests are processed in a timely manner with SLA Manage and support employee workstations, laptops or mobile devices for end-users...


  • Singapore PERSOLKELLY SINGAPORE PTE. LTD. Full time

    Roles & ResponsibilitiesProvide IT helpdesk support to internal users, including remote assistance. Coordinate new staff onboarding, set up laptops, configure AD profiles, and manage system access. Track and manage IT assets, maintain inventory, and issue devices. Assist with server room maintenance and monitor infrastructure health. Troubleshoot computer...