Senior Mailroom Officer
1 week ago
Job Responsibilities
- Lead mailroom team, ensuring adherence to company policies and procedures, and providing guidance and support to staff to maintain an efficient and effective mail handling process.
- Oversee the efficient intake and organization of incoming mail and packages to ensure proper sorting and timely distribution.
- Maintain precise records for all incoming and outgoing mail, tracking key details like tracking numbers, delivery status, and timestamps.
- Coordinate with the courier team to schedule and manage timely pick-ups and deliveries of outgoing packages.
- Prepare outgoing mail and parcels, ensuring correct packaging, labeling, and compliance with postage and shipping requirements.
- Operate and maintain mailroom equipment, including postage meters, sorting machines, and scanners, ensuring optimal functionality and performance.
- Provide prompt and professional responses to inquiries regarding mail delivery, status, or any related concerns.
- Monitor and replenish mailroom supplies such as envelopes, stamps, and packaging materials, ensuring uninterrupted operations.
- Maintain a clean, organized, and efficient mailroom environment to support smooth daily operations.
- Train new staff members on mailroom procedures, equipment usage, and safety protocols to ensure high standards of mailroom operations.
- Screen all mails received using X-ray machines and explosive detectors.
- Ensure staff performing screening tasks wear appropriate safety gear (gloves and surgical masks).
- Maintain records of all mail transactions and submit daily reports.
Work Conditions
- Working Hours: Monday to Friday (0800 hours until 1800 hours)
- Location: West
- Air-conditioned workspace with CCTV surveillance
Requirements
- Diploma or GCE 'A' level with at least two (2) years of management experience or 2 years of working experience in mailroom management
- Basic knowledge of Microsoft Office
- Good communication and interpersonal skills
- Proficient in written and spoken English
- Must be physically fit
- Valid Security Licence will be advantageous
Clarice Lim (R1656152) | Anchor Search Group Pte Ltd (17C8528)
Tell employers what skills you haveManagement Skills
Microsoft Office
Security
Interpersonal Skills
Administration
Mailroom
CCTV
Surveillance
Physically Fit
Compliance
Packaging
Communication Skills
Team Player
Screening
Shipping
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