Helpdesk Ops Support Executive

Helpdesk Ops Support (102):Responsibilities:- man the project mailbox- response/provide advise to users for issue raised- maintain and categorize incident logs in CRM- co-ordinate with Level 2 Support Team and ensure all incident are tracked and closed within SLA- compile weekly/monthly statistics for reportingRequirements: Educational Qualification: Diploma...

HelpDesk Support Perform basic Level 1 IT support and escalate issues related to systems, hardware or software issues to level 2 support when required. Deliver personalized service over the telephone or digital platforms such as live chat to internal users on IT enquiries in an efficient manner Ability to understand internal users needs and provide...

Ops Support Executive, EUC & Svc Desk:Date:21 Aug 2023Location: Singapore, SingaporeCompany:Singtel Group_We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated._As a Desktop Engineer, you will provide the desktop support for the first contact point for customers, you...

We are looking for a IT Helpdesk Technician:Location: Toa PayohGross Salary: S$2,400 IT helpdesk first level support with basic IT skills Basic experiences with IT troubleshooting Log incident and Service Request tickets and assigned to respective party Follow through ticket incidents till case closure Able to execute instructions from Lv2 engineers Problem...

Scope:As a Helpdesk Support Specialist, you will get to:Monitor and observe system alerts or out of the normal system behaviours. Perform consolidation of records for reporting for monitoring, analytics or audit purposes. Perform post change system health checks to verify that the changes didn't caused undesirable behaviours. Manage the life cycle of...

Presently we have a Job Opening for a Helpdesk position Identify the impact, urgency, and priority of incidents Provide initial troubleshooting and support for incidents. Escalate incidents that cannot be resolved by the service desk to the appropriate Application Maintenance team and monitor progress.

**Job Description: - **" Perform basic Level 1 IT support and escalate issues related to systems, hardware or software issues to level 2 support when required." Deliver personalized service over the telephone or digital platforms such as live chat to internal users on IT enquiries in an efficient manner" Ability to understand internal users needs and provide...

IT/Helpdesk Support Engineer (West)Monday - Friday, 8.30am-5pm,Saturday, 8.30-1pm (once a month)Transport at Boon Lay MRTAWS + Variable Bonus + Medical BenefitsJob Scope: First and Second level technical support for user's desktops and laptops (Windows OS) Basic troubleshooting of networking issues in Windows domain environment (TCP/IP, Active Directory,...

IT HELPDESK AGENTImmediate Vacancies for IT Helpdesk AnalystsJob Requirement: IT helpdesk firstlevel support Call Center experience is advantageous Basic experience with IT troubleshooting Problem diagnostics via remote support tool and calls Familiar with office productivity tools such as O36 Strong communication skills and detailed work Proficient Customer...

Roles & ResponsibilitiesJob Responsibilities:Provide IT Helpdesk Support:Respond to user inquiries and troubleshoot technical issues. Assist with software installations, updates, and configurations. Maintain and support hardware, including computers, printers, and other peripherals.Domain Migration Assistance:Support the migration of user accounts, data, and...

Work as a Support Engineer at NCSRoles & ResponsibilitiesPlanning for Day-to-Day OperationsPlan the daily engineer schedule for optimal efficiency and productivity.Coordinate spare parts exchange for repair and maintenance activities.Monitor and resolve support cases promptly for customer satisfaction.Independently manage multiple tasks with training and...

HELPDESK AND DESKTOP SUPPORT ENGINEERCompany : Delteq Pte LtdDesignation : Helpdesk & Desktop Support EngineerQualification : Certificate/Diploma In IT related DisciplinesExperience : 3 Years and aboveFull/Contract : Full time (Permanent)Skills/Domain : 3-5 years of working experience in delivering projects and presales.Responsibilities:Ø IT managed service...

Roles & ResponsibilitiesWe are seeking a highly motivated and experienced IT Helpdesk Team Lead to join our Infra Operation & Cyber Security team. Reporting to the IT Manager, you will be responsible for leading, managing, and overseeing the day-to-day operations of the IT Helpdesk.Key Responsibilities:Operational SupportLead, manage, and oversee the...

Job Highlights1) We aim for work-life balance.2) Empathic, Efficient, and Productive company culture.3) Recognition through incentives.4) Transport during working hours claimable5) AWS, Medical and Dental, Annual Health screening benefits6) 5-day work week 9 am to 6 pm or 8.30 to 5.30 pm.7) Additional incentives for ad hoc rolesWhat we seek1) Team players...

Position SummaryIT Helpdesk Engineer is responsible to provide helpdesk support to resolve employee IT issues.Key Responsibilities Handle all inhouse and contracted assets, maintain IT documentation, inventory and liaise with vendors. Engaged in internal EUC projects, PC/Laptop purchase, part replacement / repair for end user computing devices Assist in the...

Roles ResponsibilitiesThis position reports to the Director. Stream Ops is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplaceSpecific ResponsibilitiesUpdate tracking numbers and details of each courier services online....

Seeking a highly competent and organized IT helpdesk manager with experience in software procurement, installation, administration, and compatibility. Possessing a proven ability to maintain the day-to-day helpdesk operations of an IT Infrastructure and its business systems, as well as executing projects from conception to commencement. With an extensive...

Job ID:Location: ST Engineering Hub, SG- Description: Job Req ID: 13921Responsibilities: Standardize and develop necessary guidance, process and procedures to continuously improve incidents management, escalation and system monitoring. Responsible in tracking all incidents and service request /change requests logged by users in line with the agreed SLAs Be...

Job description:**IT Helpdesk ManagerWe are looking for an experienced IT help desk manager to oversee our IT Helpdesk team providing 1st level exemplary technical support to our clients. You will be responsible for training, supporting, and leading your team. You will also be required to manage ticket escalation and resolve any technical...

Job details: Location: Singapore Job Type: Permanent Discipline:Banking & Financial ServicesInformation Technology- Reference: BF/WYS/ITHL/ C Posted: 1 minute ago Consultant:Wong Yu ShanConsultant Phone: Share this job:Job description:We are working with a leading Financial Services to search for an IT Helpdesk lead.RESPONSIBILITIES:As the IT Helpdesk lead,...