IT Helpdesk Lead

Roles & ResponsibilitiesWe are seeking a highly motivated and experienced IT Helpdesk Team Lead to join our Infra Operation & Cyber Security team. Reporting to the IT Manager, you will be responsible for leading, managing, and overseeing the day-to-day operations of the IT Helpdesk.Key Responsibilities:Operational SupportLead, manage, and oversee the...

Roles & ResponsibilitiesWe are seeking a highly motivated and experienced IT Helpdesk Team Lead to join our Infra Operation & Cyber Security team. Reporting to the IT Manager, you will be responsible for leading, managing, and overseeing the day-to-day operations of the IT Helpdesk.Key Responsibilities:Operational Support Lead, manage, and oversee the...

Roles & ResponsibilitiesWe are seeking a highly motivated and experienced IT Helpdesk Team Lead to join our Infra Operation & Cyber Security team. Reporting to the IT Manager, you will be responsible for leading, managing, and overseeing the day-to-day operations of the IT Helpdesk.Key Responsibilities:Operational Support Lead, manage, and oversee the...

This is a 12 months contract assigned to our clientWork Location: Commonwealth MRTSalary Range : $4,000-$6,000Skills RequirementPresentation, client managememt, data analysis, hands on running the whole operation.Have experience in managing team of 50, inbound and outbound & resource planningShould know how to manage client KPI and expectations.Should know...

Customer Service Helpdesk (L1 Support) (102):Responsibilities: Perform followups to ensure problems have been resolved. Communicate problems and issues through weekly update in meeting Provide suggestion and solution to user Work with technology/ support or PMO in resolving issues Understand and record issues for tracking or investigation purpose based on...

Helpdesk Ops Support (102):Responsibilities:- man the project mailbox- response/provide advise to users for issue raised- maintain and categorize incident logs in CRM- co-ordinate with Level 2 Support Team and ensure all incident are tracked and closed within SLA- compile weekly/monthly statistics for reportingRequirements: Educational Qualification: Diploma...

Job Highlights1) We aim for work-life balance.2) Empathic, Efficient, and Productive company culture.3) Recognition through incentives.4) Transport during working hours claimable5) AWS, Medical and Dental, Annual Health screening benefits6) 5-day work week 9 am to 6 pm or 8.30 to 5.30 pm.7) Additional incentives for ad hoc rolesWhat we seek1) Team players...

Job description:**IT Helpdesk ManagerWe are looking for an experienced IT help desk manager to oversee our IT Helpdesk team providing 1st level exemplary technical support to our clients. You will be responsible for training, supporting, and leading your team. You will also be required to manage ticket escalation and resolve any technical...

Roles & ResponsibilitiesSummary of Job DescriptionTo guide and lead the IT Helpdesk and end-user computing (EUC) services in TFPC and its subsidiaries.Key Responsibilities1. To guide and lead the onsite IT Helpdesk and end user computing team.2. Overall management, administration and technical support of day-to-day onsite end user devices serviceability,...

Presently we have a Job Opening for a Call Centre Lead position Assist Head of Operations in managing day to day operation of Helpdesk. Coordinating internal resources and facilitating work with other teams and drives continuous improvements in operations. Oversees the Helpdesk operation, setting long term objectives and short term goals to ensure service...

Roles & ResponsibilitiesWe are seeking a motivated and organized Help Desk Team Lead to oversee a team of 3-4 technical support specialists. This role offers the opportunity to lead a dynamic team while contributing your own technical expertise to ensure exceptional customer service.Responsibilities:Team Leadership: Supervise and mentor a team of 3-4...

Roles & ResponsibilitiesWe are seeking a motivated and organized Help Desk Team Lead to oversee a team of 3-4 technical support specialists. This role offers the opportunity to lead a dynamic team while contributing your own technical expertise to ensure exceptional customer service.Responsibilities:Team Leadership: Supervise and mentor a team of 3-4...

**ABOUT US: - **At Total IT Global, we elevate your digital journey with cutting-edge innovation, to achieve your vision of 'the enterprise of the future'. We have a comprehensive portfolio of hardware and managed IT services for digital workplaces and data centres. We partner with high-growth enterprises to guide them through complex digital transformations...

We are looking for PMO Lead for Singapore for a large-scale project. This is a permanent role with a global IT servicer leader.Requirements: An essential skill is the ability to comprehend and incorporate various perspectives while providing clear guidance. Proficiency in adhering to documented processes, methods, and practices is crucial. Previous exposure...

WHO WE ARE:PALO IT is a global innovation consultancy and Agile software development company dedicated to helping organizations embrace tech as a force for good. We work with clients to rapidly launch products and services, create new business models, and prepare leadership and culture for the future. We are a community of innovators, designers and...

• Perform Asset Management of Infrastructure and Computing Devices• Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware..• Work with 3rd parties vendors • Provide Training, Coaching and orienting users on how to use computer devices.• Be responsible for...

• Perform Asset Management of Infrastructure and Computing Devices• Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware..• Work with 3rd parties vendors • Provide Training, Coaching and orienting users on how to use computer devices.• Be responsible for...

Perform Asset Management of Infrastructure and Computing Devices Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware. Work with 3rd parties vendors Provide Training, Coaching and orienting users on how to use computer devices. Be responsible for completing assigned...

Perform Asset Management of Infrastructure and Computing Devices Provide computer support services (Troubleshooting, patching, configuration, testing and maintenance) for any supported software and hardware. Work with 3rd parties vendors Provide Training, Coaching and orienting users on how to use computer devices. Be responsible for completing assigned...

Roles & Responsibilities*SECTION A: POSITION SUMMARY*-Provide 1st Level IT Support, via Phone and Remote-Control tool, to manage users’ incidents and queries in a professional and timely manner. Able to work independently with minimum supervision during weekend or night shift. *SECTION B: KEY RESPONSIBILITIES AND RESULTS*1.Provide First Call...