Technical Support Engineer, PA Sales
1 month ago
Technical Support Engineer, PA Sales & Marketing
Purpose:-
To provide technical expertise and know-how of the products and to keep up to date technical information of digital PA products for Singapore & Overseas Markets.
Job Responsibilities:-
Customer Support: Provide technical support and training to customers via phone, email, online (virtual online), or in-person, addressing inquiries and troubleshooting audio system issues including but not limited to audio interface, digital audio workstation, amplifiers, speakers, digital mixers, and digital signal processors (DSPs). To manage Steinberg's technical issues and communicate with Steinberg on all Digital Audio Workstations and licensing. Also managing Yamaha PV Cloud licensing. Assist customers in configuring, installing, and troubleshooting complex audio systems for optimal performance within the project job scope upon being engaged. Retail (especially Plaza Singapura) display set-up and maintenance assistance for the best customer experience of PA products, especially CS&C (MPP) products. Problem Resolution: Diagnose and resolve hardware and software issues related to audio equipment promptly and effectively. Collaborate with the technical team (including the technical service centre team) to escalate and resolve complex technical problems, ensuring minimal downtime for our clients. Product Knowledge: Stay up to date with the latest advancements in audio technology and products. Develop a deep understanding of our product offerings to provide accurate information and solutions to customers. Documentation: Create and maintain comprehensive technical documentation, including troubleshooting guides and FAQs, to assist both customers and internal teams. Training and Education: Conduct training sessions for staff for both retail and wholesales, export distributors/importers (online and onsite), and customers (retail and wholesales) on the proper use of audio equipment. Provide internal and external training on new products and support procedures. Quality Assurance: Perform quality checks on audio equipment to ensure that project business project partners meet company standards and customer expectations. Gather customer feedback and communicate insights with the respective Yamaha Corporation, Japan team via the Redmine portal provided.
Asset / PA Store / YDACC Management:
Inventory Tracking: Keep a detailed record of all assets owned by the organization, including their location, condition, and usage. Lifecycle Management: Monitor assets from acquisition to disposal, ensuring optimal utilization and making informed decisions about repairs, upgrades, or replacements. Maintenance and Compliance: Implement regular maintenance schedules to extend asset lifespan and ensure compliance with regulations and standards. Risk Management: Identify potential risks associated with assets, such as depreciation or technological obsolescence, and develop strategies to mitigate those risks. Inventory Control: Maintain a well-organized inventory of production-related items, tracking quantities, conditions, and availability. Equipment Checkout/Return: Facilitate the checkout and return process via DocuSign, ensuring that equipment is properly logged and accounted for. Maintenance and Repairs: Oversee the housekeeping, maintenance, and repairs of equipment in the PA Store to ensure functionality and reliability. Others Any other duties as assigned.
Job Requirements:-
Minimum Diploma in Audio Engineering, Electronics & Communications 3-5 years’ experience in Live Sound mixing, preferably on Loudspeaker System & Digital Mixing Console Able to provide technical support in Pre & Post Sales Activities (Vertical & Horizontal Sales Environment) Knowledge in Yamaha Professional audio products will be an added advantage-
Solution Consultant PAS
1 month ago
Singapur, Singapore Hexagon PPM Full timeResponsibilities/Main Activities Hexagon’s Asset Lifecycle Intelligence division is seeking to hire a Solution Consultant. The successful candidate need to be based in Singapore . As the Solution Consultant , you will specialize in the PAS PlantState Integrity solution, including OT/ICS Cybersecurity. PAS PlantState Integrity is a solution...
-
Solution Consultant PAS
2 days ago
Singapur, Singapore Hexagon PPM Full timeResponsibilities/Main Activities Hexagon’s Asset Lifecycle Intelligence division is seeking to hire a Solution Consultant. The successful candidate need to be based in Singapore . As the Solution Consultant , you will specialize in the PAS PlantState Integrity solution, including OT/ICS Cybersecurity. PAS PlantState Integrity is a solution...
-
Technical Support Engineer
1 month ago
Singapur, Singapore OUR RECRUITERS LLP Full timeRoles & Responsibilities be the primary technical contact for customers Assist customers in the repair and maintenance activities, but also with providing spare parts and associate services identify and translate customers’ requests ; handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis...
-
PA Regional Manager
2 weeks ago
Singapur, Singapore Boston Consulting Group Full timeWHAT YOU'LL DO As a Regional Manager within "BCG Transform" Practice Area (PA) you will be sought as a thought partner, supporting leadership in setting the strategic agenda and defining implementation activities for the business while also providing ad hoc support for priority initiatives across the PA. You will work closely with PA leadership (PAL) to...
-
Technical Support Engineer
2 weeks ago
Singapur, Singapore Vonage Full timeAbout Vonage and the Vonage Conversational Commerce applicationVonage, a leading global cloud communications company, specializes in accelerating digital transformation. Through the Vonage conversational commerce application, businesses can now create advanced AI-driven omnichannel experiences that not only increase sales but also enhance customer...
-
Technical Presales Engineer
2 weeks ago
Singapur, Singapore Siemens Pte Ltd Full timeWe empower ourpeople to stay resilient and relevant in a constantly changing world. We’relooking for people who are always searching for creative ways to grow andlearn. People who want to make a real impact, now and in the future. Does thatsound like you? Then it seems like you’d make a great addition to our vibrantinternational team. Siemens...
-
Executive (Contract, Div of Med-Paeds ACP)
3 weeks ago
Singapur, Singapore Kk Women's And Children's Hospital Pte. Ltd. Full timeThis position is part of the Administration Team who provides administrative, and support functions to the Paediatrics Academic Clinical Programme (Paeds ACP). The members of the admin team report to the Senior Manager, Research and Deputy Director with accountability to Academic Chair, Academic Vice Chair, Research and Academic Vice Chair, Innovation.Job...
-
Technical Support Engineer
1 month ago
Singapur, Singapore Genetec Full timeThe team:The role of the Technical Support Engineer is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support. What your day will look like:Technical Support: Use software tools to diagnose and solve complex issues and service outages Conceptualize and articulate ideas clearly and concisely...
-
Technical Sales Support Engineer
5 days ago
Singapur, Singapore Caterpillar Full timeJob Description: Your Work Shapes the World at Caterpillar Inc. When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress...
-
Sales Representative
4 weeks ago
Singapur, Singapore Sales& Ltd Full timeAt Sales& Ltd, people are our most valuable asset. As an innovative company, we believe that an excellent working environment and abundant development opportunities are essential to motivating and developing team members. We are committed to creating a diverse workplace and give priority to hiring talents from different backgrounds because we believe that...
-
Customer and Technical Support Engineer
1 month ago
Singapur, Singapore Thales Aerospace Communications Full timeCustomer and Technical Support Engineer (APAC) at Thales Aerospace Communications | softgarden View job here Customer and Technical Support Engineer (APAC) Full Time Singapour Hybrid ...
-
Technical Support Engineer
2 weeks ago
Singapur, Singapore 3160 KLA-Tencor (Singapore) Full timeDescriptionTechnical Support Engineers (TSEs) provide assistance for technical issues related to KLA equipment, tackling challenges that field product support teams may struggle with. This role demands a deep understanding of system operations and the ability to solve complex problems.Responsibilities:Exercise judgment within established practices to achieve...
-
Technical Support Engineer
3 weeks ago
Singapur, Singapore Sonova Full timeAs a member of our global Manufacturing Engineering team, you will be supporting production and repair systems within the Technical Support & Education team. In this role, you will provide technical support and training to employees on various processes, ensuring seamless operations and knowledge sharing. Additionally, you will participate in the rollouts...
-
Technical Support
2 weeks ago
Singapur, Singapore OMICRON Full timeOMICRON is a leading manufacturer of primary and secondary test equipment for electric power systems. The role of Technical Support and Application Engineer will be responsible for supporting technical sales and providing technical support of OMICRON products and their applications for our customers in the Asia region. The position is to be located in our...
-
Technical Support Engineer
2 weeks ago
Singapur, Singapore Varonis Full timeDescriptionJob Title: Technical Support Engineer – L2Are you ready to join a fast-growing company that is a key player in the cybersecurity sector?Varonis is a top-tier organization with a clear mission: safeguarding sensitive data.Our cutting-edge SaaS solutions help businesses tackle the pressing data protection and management challenges of today. As...
-
Technical Support Engineer
1 month ago
Singapur, Singapore Magnet Forensics Full timeMagnet Forensics is seeking an experienced, customer focused Technical Support Engineer to join our expanding team.Reporting to the Technical Support Manager, this is a fully remote role where you will be providing high-level and highly technical customer support for our cutting-edge digital forensics tools.This role is working directly with customers who...
-
Sales Director
2 weeks ago
Singapur, Singapore Support Revolution Full timeSelect how often (in days) to receive an alert: Create Alert Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the fastest growing company among the Silicon Valley Top 50 technology firms. Our...
-
Sales Director
3 weeks ago
Singapur, Singapore Support Revolution Full timeSelect how often (in days) to receive an alert: Create Alert Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the fastest growing company among the Silicon Valley Top 50 technology firms. Our...
-
Sales Director
2 weeks ago
Singapur, Singapore Support Revolution Full timeSelect how often (in days) to receive an alert: Create Alert Supermicro is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyperscale, HPC and IoT/Embedded customers worldwide. We are the fastest growing company among the Silicon Valley Top 50 technology firms. Our...
-
Technical Support Engineer
2 weeks ago
Singapur, Singapore Adyen Full timeThis is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the...
