Regional Technical Support Engineer
2 weeks ago
Regional Technical Support Engineer (Mechanical)
About the Role
Location Singapore Central Singapore SingaporeCountry/Region: Malaysia State/Province/County: Selangor City: Petaling Jaya
Company Siemens Energy Pte Ltd Organization Gas Services Business Unit Service Asia Pacific Full / Part time Full-time Experience Level Experienced Professional
LET’S TALK ABOUT YOU
Your profile
Degree/ Diploma in Engineering related discipline. Minimum of 4 years’ experience working with Rotating Machinery in the oil and gas industry and/or power generation industry. Experience working on Siemens Energy Gas Turbines and/or Turbo Compressors. Good understanding of operations of gas turbine and driven compression equipment and their associated auxiliary systems – air filtration, acoustic packages, lube oils systems, fuel gas systems, seal gas system and other auxiliary systems. Ability to work as a team player and contribute to the success of the team. Ability to communicate and exchange ideas effectively and concisely, both verbally and in writing. Ability to initiate ideas to resolve complex issues into practical engineering solutions. Ability (BOSIET, CA-EBS, MIST, H2S) and willingness to travel to supplier and customer sites to perform site surveys, assessments, customer meetings, and possibly participate in safety discussions. Knowledge of the following: IEC, ISO, NFPA, NACE, API, Machinery Directive, EMC, CSA, ANSI, ASME, UL Full work rights in Singapore or Malaysia.Your responsibilities
Act as technical consultant to end customer, joint venture partner, project teams, marketing & sales team etc. Provide prompt technical response to Customer to keep our customer equipment operating safely. Assist and guide Customer to fault find and resolve equipment related technical issues. Direct communications with vendors in the solution of auxiliary equipment failure or malfunction. Liaise with Product Competency Center (PCC) to seek further support if technical issue cannot be resolved regionally. Write fact based technical reports with high level of proficiency. Identification of complaints from customer and escalate it through appropriate channels. Perform field tests and failure investigation on overall packages and components. Support MK&S team to identify new opportunities from technical recommendations provided to the customer. Assist Project Team during planning and execution. Assist in the training of Company and Customer personnel. Provide hands-on service and troubleshooting as required. At times, this will require traveling to site (around 30% of the time). Capable and willing to assist the Regional Technical Support Manager in special projects and improvement initiatives.Your opportunities for personal growth
Siemens Energy is a diverse company with many global roles and career opportunities. Hone technical expertise in rotating equipment through solving complex machinery issues. Develop business-acumen through engaging end-customers to resolve equipment technical issues to meet their business needs. Improve interpersonal skill through cross-department interactions.-
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