Technical Support Engineer

2 months ago


Singapur, Singapore Xtremax Pte. Ltd. Full time

Want to be part of a fun and exciting team in one of the fastest growing IT companies in Singapore? Xtremax is an established IT company that provides IT services such as website development and design to government agencies and private companies to help them transform their digital experience. We are expanding and actively looking for a highly motivated individual for the Technical Support role.

Responsibilities:

  • Monitoring of alert for website downtime/defacement, doing incident management and reporting
  • Coordinate with internal teams to effectively address customer’s feedback/concerns
  • Respond to customer queries and issues of our customers over telephone or email.
  • Conduct first level investigation and information gathering before reaching out to internal team
  • Working closely with the internal team to maintain and operate our platform, including, the infra engineers, platform developers and operations manager

Requirements

  • Able to communicate effectively in English (spoken and written)
  • Understand basics of IT and interest in technology
  • Training will be provided.
  • Passionate in Customer Service
  • Must be able to work on shift rotation, including night shift and weekends.
  • Preferably majoring in IT or English Literature
  • Entry Level candidates are welcome to apply
  • Only Singaporean / Singapore Permanent Resident May apply


  • Singapur, Singapore Genetec Full time

    The team:The role of the Technical Support Engineer is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support. What your day will look like:Technical Support: Use software tools to diagnose and solve complex issues and service outages Conceptualize and articulate ideas clearly and concisely...


  • Singapur, Singapore ATT Systems Group Full time

    Role OverviewThe position involves providing essential technical support and maintenance services for various computer and electrical systems. The successful candidate will be responsible for ensuring optimal performance and reliability of systems through effective troubleshooting and maintenance strategies.Key ResponsibilitiesDeliver technical assistance to...


  • Singapur, Singapore 3160 KLA-Tencor (Singapore) Full time

    Description Technical Support Engineers (TSEs) respond to ongoing technical issues of KLA equipment where field product support teams were unable to solve. This role working on challenging problems and require in-depth system knowledge and a sound understanding of operating principles. Responsibilities: Exercise judgment within broadly defined...


  • Singapur, Singapore ATT Systems Group Full time

    ResponsibilitiesDeliver technical assistance to ensure the upkeep and troubleshooting of various computer and electrical systems.Execute both Preventive and Corrective Maintenance tasks.Conduct Fault Finding and Diagnosis for system failures, focusing on both mechanical and electrical issues to provide exceptional service and quick response times.Adhere to...


  • Singapur, Singapore 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full time

    Description Responsibilities Initial time in technical product training is approx. 50%. Upon reaching L3 product certification, assist CSE in the field during corrective maintenance activities as part of on-the-job training. Target time in the fab is approx. 20-40% once trained and certified. Document technical work and create best known...


  • Singapur, Singapore ATT Systems Group Full time

    ResponsibilitiesDeliver technical expertise to ensure the upkeep and troubleshooting of various computer and electrical systems.Execute both Preventive and Corrective Maintenance tasks efficiently.Conduct Fault Finding and Diagnosis for system failures, addressing both mechanical and electrical issues while prioritizing high service levels and response...

  • Software Engineer

    5 days ago


    Singapur, Singapore Real-Time Innovations Full time

    About the RoleWe are seeking a highly skilled Software Engineer to join our Technical Support team at Real-Time Innovations. As a key member of our team, you will be responsible for providing expert technical support to our customers, ensuring their success with our products and APIs.Key ResponsibilitiesOwn and resolve complex technical support cases from...


  • Singapur, Singapore Idemia Full time

    You may not know our name, but you have surely used our innovations and solutions. Our mission is to unlock the world and make it safer through cutting-edge identity technologies. Every day, around the globe, we are enabling citizens and consumers alike to perform their daily critical activities (such as pay, connect and travel), in the physical as well as...


  • Singapur, Singapore Comaea Consulting Full time

    Job OverviewWe are seeking a highly motivated and experienced Technical Support Manager to manage technical support for the team of service engineers at Comaea Consulting. In this role, you will be responsible for ensuring timely and effective technical support services to engineers and coordinating with internal departments to improve performance and...


  • Singapur, Singapore M1 Full time

    Job Responsibilities/Requirements: The Corporate Technical Support Field Engineer (Corp FE) will be providing enterprise-level assistance to our customers. He/she will troubleshoot and resolve network and hardware issues relating to the services and solutions that we provide. Understand the root cause to prevent its recurrence or minimize the impact...


  • Singapur, Singapore Comaea Consulting Full time

    Job SummaryWe are seeking a highly motivated and experienced Technical Support Manager to manage technical support for the team of service engineers at Comaea Consulting. In this role, you will be responsible for ensuring timely and effective technical support services to engineers and coordinating with internal departments to improve performance and...


  • Singapur, Singapore Adyen Full time

    This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the...


  • Singapur, Singapore 3160 KLA-Tencor (Singapore) Full time

    Job SummaryAt 3160 KLA-Tencor (Singapore), we are seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for resolving complex technical issues related to our equipment, collaborating with cross-functional teams, and providing exceptional customer support.Key ResponsibilitiesExercise...


  • Singapur, Singapore NO DEVIATION PTE. LTD. Full time

    No Deviation is a provider of patient-centric solutions for the pharmaceutical industry, and we are currently seeking individuals who are passionate about joining our team. Our areas of expertise include engineering consultancy, Commissioning Qualification Validation (CQV), as well as Quality, Compliance, and Regulatory services.We strongly uphold our core...


  • Singapur, Singapore Talent Trader Group Full time

    Job Title: Technical Support ManagerCompany: Talent Trader GroupPosition Overview:The Technical Support Manager will oversee the technical facets of various projects, ensuring that all operations run smoothly and efficiently.Key Responsibilities:Supervise and manage the technical components of projects to ensure successful execution.Lead a dedicated team of...


  • Singapur, Singapore Ciena Communications Singapore Pte. Ltd. Full time

    About Ciena Communications Singapore Pte. Ltd.Ciena Communications Singapore Pte. Ltd. is a technology company that prioritizes its people-first philosophy. Our teams enjoy a culture focused on providing a personalized and flexible work environment that empowers individual passions, growth, well-being, and belonging.Our MissionWe are committed to driving...


  • Singapur, Singapore Navarino Full time

    About usNavarino is an innovative global technology company with offices in Greece, Norway, Germany, Cyprus, the United Kingdom, Hong Kong, USA and Singapore. We develop technology solutions for the shipping industry and are a leader in our sector. Our R&D and engineering departments focus on building and enriching our product portfolio, with specialized...


  • Singapur, Singapore Thales Aerospace Communications Full time

    Customer and Technical Support Engineer (APAC) at Thales Aerospace Communications | softgarden View job here Customer and Technical Support Engineer (APAC) Full Time Singapour Hybrid ...


  • Singapur, Singapore 3060 KLA-Tencor International Trade (Shanghai) Co. Ltd科天国际贸易(上海)有限公司 Full time

    Job Summary3060 KLA-Tencor International Trade (Shanghai) Co. Ltd is seeking a highly skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing technical support and assistance to our customers and internal teams.Key ResponsibilitiesProvide technical support and assistance to customers and...


  • Singapur, Singapore Celestica Full time

    Technical Support Engineering Assistant  Req ID:  Remote Position: No Region: Asia Country: Singapore State/Province: Alexandra Road Detailed Description RESPONSIBILITIES: Reads and analyzes schematic diagrams, circuit descriptions and similar technical information. Troubleshoots and repairs failed products. Inspects for physical and...