Customer and Technical Support Engineer

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and...

Roles & Responsibilities be the primary technical contact for customers Assist customers in the repair and maintenance activities, but also with providing spare parts and associate services identify and translate customers’ requests ; handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis...

Roles & Responsibilities be the primary technical contact for customers Assist customers in the repair and maintenance activities, but also with providing spare parts and associate services identify and translate customers’ requests ; handle technical incidents and establish reports (troubleshooting, expertise, gathering useful information for analysis...

Magnet Forensics is seeking an experienced, customer focused Technical Support Engineer to join our expanding team.Reporting to the Technical Support Manager, this is a fully remote role where you will be providing high-level and highly technical customer support for our cutting-edge digital forensics tools.This role is working directly with customers who...

About Vonage and the Vonage Conversational Commerce applicationVonage, a leading global cloud communications company, specializes in accelerating digital transformation. Through the Vonage conversational commerce application, businesses can now create advanced AI-driven omnichannel experiences that not only increase sales but also enhance customer...

The team:The role of the Technical Support Engineer is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support. What your day will look like:Technical Support: Use software tools to diagnose and solve complex issues and service outages Conceptualize and articulate ideas clearly and concisely...

DescriptionJob Title: Technical Support Engineer – L2Are you ready to join a fast-growing company that is a key player in the cybersecurity sector?Varonis is a top-tier organization with a clear mission: safeguarding sensitive data.Our cutting-edge SaaS solutions help businesses tackle the pressing data protection and management challenges of today. As...

The team:The role of the Technical Support Engineer is to provide quality and professional post-sales services to our customers via email, phone, text chat or on-site support. What your day will look like:Technical Support: Use software tools to diagnose and solve complex issues and service outages Conceptualize and articulate ideas clearly and concisely...

As a member of our global Manufacturing Engineering team, you will be supporting production and repair systems within the Technical Support & Education team. In this role, you will provide technical support and training to employees on various processes, ensuring seamless operations and knowledge sharing. Additionally, you will participate in the rollouts...

Magnet Forensics is looking for a skilled Technical Support Engineer!Location: Singapore OR AustraliaRole Responsibilities:Provide top-notch customer service by responding promptly to customer inquiries using our ticketing and live chat systemUtilize internal resources and past tickets to troubleshoot issues effectively while adapting to each customer's...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. For our teams, we create an environment with opportunities for our people to succeed, backed by the...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the...

This is Adyen Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition.  For our teams, we create an environment with opportunities for our people to succeed, backed by the...

Description Technical Support Engineers (TSEs) respond to ongoing technical issues of KLA equipment where field product support teams were unable to solve. This role working on challenging problems and require in-depth system knowledge and a sound understanding of operating principles. Responsibilities: Exercise judgment within broadly defined...

Description Technical Support Engineers (TSEs) respond to ongoing technical issues of KLA equipment where field product support teams were unable to solve. This role working on challenging problems and require in-depth system knowledge and a sound understanding of operating principles. Responsibilities: Exercise judgment within broadly defined...

DescriptionTechnical Support Engineers (TSEs) provide assistance for technical issues related to KLA equipment, tackling challenges that field product support teams may struggle with. This role demands a deep understanding of system operations and the ability to solve complex problems.Responsibilities:Exercise judgment within established practices to achieve...

Job Summary If you are Technical Support professional passionate in process improvement, then Emerson has an exciting opportunity for you! Based in Singapore, the Technical Support Engineer will work under the Operations Team Leader to support New assembly and Service activities at the Service Centre, perform process improvements and lead the 5S+1 and...

Job Summary If you are Technical Support professional passionate in process improvement, then Emerson has an exciting opportunity for you! Based in Singapore, the Technical Support Engineer will work under the Operations Team Leader to support New assembly and Service activities at the Service Centre, perform process improvements and lead the 5S+1 and...