Call Centre

**Full job description** Call Centre Officer (12 hours shift) Working Location : Ang Mo Kio Working Location : 9am to 9pm and 9pm to 9am Job Description & Requirements - Provide quick, responsive, high quality and consistent support and customer service via a 24/7 call centre environment. - Perform technical assistance over the phone. - Perform First...

Reports to Contact Centre Team Lead Handle customer service hotline and provide first level of supports from OMNI Channels Resolve customer queries efficiently and escalate problems/issues promptly. Follow Standard operating procedures closely. Work as a team and ensure that the contact centre service level is met **Requirement** - Diploma / NITEC / GCE...

Job Scope Reports to Contact Centre Team Lead Handle customer service hotline and provide first level of supports from OMNI Channels Resolve customer queries efficiently and escalate problems/issues promptly. Follow Standard operating procedures closely. Work as a team and ensure that the contact centre service level is met **Requirements**: - Diploma /...

Answering incoming calls and making outbound calls to customers. Provide Live-Chat support. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level Providing exceptional customer service...

**About the Company** Founded in 2016, the Car Choice Group is a Singaporean conglomerate comprising the flagship Car Choice Singapore and SG Car Choice brands - together forming one of Singapore’s largest full-suite car dealerships with 6 showrooms islandwide - as well as other related and diversified entities including Bike Choice Singapore, SK Magic...

Candidate will be able to choose 2 or 5 months contract employment starting from 1 Dec 2025.Location:ITE College Central,  Customer & Visitor Centre (at 2 Ang Mo Kio Drive)Duties:Customer Service:Assist external and internal customers with enquiries, feedback, and requests via calls, emails, and face-to-face interactions at the counter.Provide simple course...

We are looking for a competent Office Assistant to help with the organization and running of the company's daily administrative operations. The ideal candidate will be able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion, as...

Working days: 9:30am to 6pm, Monday to Friday, 1 hour meal break10:30am to 3pm, SaturdayJob description / Primary ResponsibilitiesHandle inbound enquiries from customers on banking products and services within SLA.Ensure all calls are handled within the agreed Service Quality such as product knowledge and service deliveryProcess waivers within SLACompliance...

Responsibilities:• Respond to customer inquiries and requests via phone, email, and live chat.• Provide accurate and comprehensive information regarding products, services, policies, and procedures.• Address customer complaints, concerns, and issues with empathy and professionalism.• Analyze customer concerns and determine the best course of action...

**Roles and Responsibilities** - Communicate with customers through these channels professionally and within the required service level agreements in a fast-paced environment - Provide accurate, personalised and anticipatory service with complete resolution - Take necessary action to provide first call resolution within the required response time - Log all...