Call Centre Agent

Answering incoming calls and making outbound calls to customers. Provide Live-Chat support. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level Providing exceptional customer service...

**Full job description** Call Centre Officer (12 hours shift) Working Location : Ang Mo Kio Working Location : 9am to 9pm and 9pm to 9am Job Description & Requirements - Provide quick, responsive, high quality and consistent support and customer service via a 24/7 call centre environment. - Perform technical assistance over the phone. - Perform First...

Reports to Contact Centre Team Lead Handle customer service hotline and provide first level of supports from OMNI Channels Resolve customer queries efficiently and escalate problems/issues promptly. Follow Standard operating procedures closely. Work as a team and ensure that the contact centre service level is met **Requirement** - Diploma / NITEC / GCE...

Job Scope Reports to Contact Centre Team Lead Handle customer service hotline and provide first level of supports from OMNI Channels Resolve customer queries efficiently and escalate problems/issues promptly. Follow Standard operating procedures closely. Work as a team and ensure that the contact centre service level is met **Requirements**: - Diploma /...

**About the Company** Founded in 2016, the Car Choice Group is a Singaporean conglomerate comprising the flagship Car Choice Singapore and SG Car Choice brands - together forming one of Singapore’s largest full-suite car dealerships with 6 showrooms islandwide - as well as other related and diversified entities including Bike Choice Singapore, SK Magic...

Permanent RoleAttractive BenefitResponsibility:Responsible for design, implementation, testing and commissioning of Passenger Information SystemEnsure operations are maintained without major interruption and availability of system is according to Performance Index.Maintain failure management and provide emergency response so that adhere to...

**Roles and Responsibilities** - Communicate with customers through these channels professionally and within the required service level agreements in a fast-paced environment - Provide accurate, personalised and anticipatory service with complete resolution - Take necessary action to provide first call resolution within the required response time - Log all...

**Designation: Bunker Surveyor** **Location: Singapore** **Salary Range: SGD 3000 - SGD 8000** **Responsibilities** - To review the job appointment prior to inspection ensuring all instructions are in order. Any doubts should be clarified and resolved with the respective operations department before proceeding with the job. - Check with port operations,...

Answering or making calls to clients to learn about and address their needs, complaints, or other issues with services.Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients,...

Job Details: Contract: 1 year + UP to 1 month completion bonus Working Hours: Mondays to Fridays, 9 am to 6 pm Working Location: Ang Mo Kio Job Description Order management - closing of orders and invoicing. The focal point for external customers & business partners in Asia on quotations, order acceptance, order fulfilment, part returns management &...