Call Centre Associate Customer Service

Job Scope Reports to Contact Centre Team Lead Handle customer service hotline and provide first level of supports from OMNI Channels Resolve customer queries efficiently and escalate problems/issues promptly. Follow Standard operating procedures closely. Work as a team and ensure that the contact centre service level is met **Requirements**: - Diploma /...

**Client**: MNC **Location**:AMK Area **Remuneration**: Based on Qualification, Experience & Capability 5 days work week / No shift - **4 Months Short Term Contract (Subject to renewal)** **RESPONSIBILITIES** - Possess call centre / customer service / hospitality experience - At least 1 year experience - Good communications and interpersonal skill - Customer...

**Full job description** Call Centre Officer (12 hours shift) Working Location : Ang Mo Kio Working Location : 9am to 9pm and 9pm to 9am Job Description & Requirements - Provide quick, responsive, high quality and consistent support and customer service via a 24/7 call centre environment. - Perform technical assistance over the phone. - Perform First...

Answering incoming calls and making outbound calls to customers. Provide Live-Chat support. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level Providing exceptional customer service...

**Customer Service Officer** Working Days & Hours: 5 days (included weekend) Weekdays: 12.30pm to 9.30pm (inclusive of one hour's meal break) Saturday or Sunday: 8.30am to 6.30pm (inclusive of one hour's meal break) 1 weekday off; 1 rest day +/- 2-hour meeting per week Working Location: Ang Mo Kio, Parkway Parade and Punggol Plaza (currently need to...

1. Answering incoming calls and making outbound calls to customers. 2. 3. Provide Live-Chat support. 4. Listening attentively to customers and understanding their needs to provide appropriate solutions or assistance. 5. Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level 6. Providing...

2 years exp **Roles & Responsibilities** **Job Descriptions** **Counter (Primary Responsibility)** - Attend to walk-in customers, be it - General Enquiries - Repairs (First-Level Check) - Products(s) Viewing & Introduction - Showroom Sales - Shell Escape Redemption - Receiving inbound and making outbound calls. - Showroom maintenance (house-cleaning...

The Customer Service role is a challenging yet rewarding position. It requires someone who is highly engaging and intuitive in answering and solving customer questions. High teamwork spirit and leadership skills are required for a fast paced environment as such. Unlike other companies customer service, our customer service team plays a huge part in our...

The Customer Service role is a challenging yet rewarding position. It requires someone who is highly engaging and intuitive in answering and solving customer questions. High teamwork spirit and leadership skills are required for a fast paced environment as such. Unlike other companies customer service, our customer service team plays a huge part in our...

The Customer Service role is a challenging yet rewarding position. It requires someone who is highly engaging and intuitive in answering and solving customer questions. High teamwork spirit and leadership skills are required for a fast paced environment as such. Unlike other companies customer service, our customer service team plays a huge part in our...