Customer Service Specialist

7 days ago


Ang Mo Kio, Singapore CLICKGAMING PTE. LTD. Full time

The Customer Service role is a challenging yet rewarding position. It requires someone who is highly engaging and intuitive in answering and solving customer questions. High teamwork spirit and leadership skills are required for a fast paced environment as such.

Unlike other companies customer service, our customer service team plays a huge part in our company. This role allows one to be promoted to management level as customer service is one of the cores of the company.

**Responsibilities**
- Handling walk-in customers requests
- Performing pre-sale and post-saleOutbound calls with customers when necessary

**Requirements**:

- Possesses SPM/Diploma in related field
- Basic knowledge of computer is required
- Strong communications skills in English. Proficiency in Mandarin also preferred
- Able to work effectively with team members
- Versatile in handling different customers
- Fast response in understanding different questions
- Problem-solving and multitasking skills
- Willing to work on shift.

Pay: $2,500.00 - $3,500.00 per month

**Benefits**:

- Employee discount
- Flexible schedule
- Professional development

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Commission pay
- Overtime pay
- Performance bonus

Work Location: In person



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