HR Shared Services Lead

1 day ago

West Region, Singapore Cornerstone Global Partners Full time $80,000 - $120,000 per year

Key Highlights

  • Lead and oversee end-to-end HR service delivery with a focus on payroll, onboarding, benefits, and compliance.
  • Provide leadership, guidance, and development to a sizeable shared services HR team, fostering a culture of collaboration and excellence.
  • Support and partake in strategic initiatives aimed at evangelising internal systems, driving continuous improvement and eliminating wastes / redundancies.

About Company

Our client is a globally renowned entity based in Singapore. Embracing culture of inclusivity and improvement, they are a community of passionate individuals dedicated to driving innovation and change in education, research, and service. In line with continued growth aspiration both here as well as the region, they are currently recruiting for an HR Shared Services Lead (West).

Roles & Responsibilities

You will be responsible for:

  • Team Leadership: Lead, mentor, and develop the HR operations team, fostering a collaborative and high-performance culture.
  • HR Operations Management: Oversee payroll, onboarding, HR administration (work pass, benefits, L&D), and HR query resolution to ensure timely and compliant delivery.
  • Process Improvement: Drive standardisation, automation, and continuous improvement of HR processes to enhance efficiency and reduce manual work.
  • Compliance & Reporting: Ensure HR practices, data, and reporting adhere to legal requirements, company policies, and governance standards.
  • Stakeholder Management: Partner with HR teams, business leaders, and vendors to deliver effective HR services across the organisation.

Key Requirements

  • Recognised Bachelor's degree in Human Resources, Business Administration, or a related field. Professional Human Resources certification is a plus.
  • Good domain knowledge in Human Resources, regulatory compliance on Work Passes, Employment Act and local immigration rules.
  • Minimum 8 years of experience in an HR operations or shared services role, with at least 3 years in a leadership or supervisory position. Adept in HR Operations and Service Delivery including client support, case management and implementing change initiatives.
  • Good leadership, communication and interpersonal skills, with demonstrated ability to interact with people across all levels.

Application Process

To apply, please send your updated resume to Sean Wong (Registration ID No. R at with the job title or apply through JobStreet. Only shortlisted candidates will be notified. Information provided in this advertisement is for recruitment purposes only.

Cornerstone Global Partners (EA Licence Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed,  gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.

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