HR Shared Services Lead
1 day ago
Key Highlights
- Lead and oversee end-to-end HR service delivery with a focus on payroll, onboarding, benefits, and compliance.
- Provide leadership, guidance, and development to a sizeable shared services HR team, fostering a culture of collaboration and excellence.
- Support and partake in strategic initiatives aimed at evangelising internal systems, driving continuous improvement and eliminating wastes / redundancies.
About Company
Our client is a globally renowned entity based in Singapore. Embracing culture of inclusivity and improvement, they are a community of passionate individuals dedicated to driving innovation and change in education, research, and service. In line with continued growth aspiration both here as well as the region, they are currently recruiting for an HR Shared Services Lead (West).
Roles & Responsibilities
You will be responsible for:
- Team Leadership: Lead, mentor, and develop the HR operations team, fostering a collaborative and high-performance culture.
- HR Operations Management: Oversee payroll, onboarding, HR administration (work pass, benefits, L&D), and HR query resolution to ensure timely and compliant delivery.
- Process Improvement: Drive standardisation, automation, and continuous improvement of HR processes to enhance efficiency and reduce manual work.
- Compliance & Reporting: Ensure HR practices, data, and reporting adhere to legal requirements, company policies, and governance standards.
- Stakeholder Management: Partner with HR teams, business leaders, and vendors to deliver effective HR services across the organisation.
Key Requirements
- Recognised Bachelor's degree in Human Resources, Business Administration, or a related field. Professional Human Resources certification is a plus.
- Good domain knowledge in Human Resources, regulatory compliance on Work Passes, Employment Act and local immigration rules.
- Minimum 8 years of experience in an HR operations or shared services role, with at least 3 years in a leadership or supervisory position. Adept in HR Operations and Service Delivery including client support, case management and implementing change initiatives.
- Good leadership, communication and interpersonal skills, with demonstrated ability to interact with people across all levels.
Application Process
To apply, please send your updated resume to Sean Wong (Registration ID No. R at with the job title or apply through JobStreet. Only shortlisted candidates will be notified. Information provided in this advertisement is for recruitment purposes only.
Cornerstone Global Partners (EA Licence Number: 19C9859) is an affirmative equal-opportunity employer and recruitment firm. We evaluate qualified applicants without regard to race, colour, religion, creed, gender identity, marital status, national origin, age, veteran status, disability, or any other protected class.
-
Manager, Human Resource Shared Services
3 days ago
West Region, Singapore Dynamic Human Capital Pte Ltd Full time $90,000 - $120,000 per yearAboutWe are seeking a strategic and detail-oriented HR professional to lead a Group Shared Services team in delivering efficient, consistent, and compliant HR operational support across multiple business units. This position plays a vital role in overseeing the execution of post-onboarding employee lifecycle processes and driving system and process...
-
HR Assistant, Shared Services
3 days ago
West Region, Singapore JOBSTUDIO PTE LTD Full time $30,000 - $45,000 per yearWhat you'll be doingAssist in reviewing and improving HR policies, processes, and programmesWork closely with HR Business Partners and staff to provide support and advice on HR mattersHandle onboarding and offboarding activities for employeesEnsure a positive experience for new hires and leavers during transitionsMaintain accurate employee records and update...
-
Central Region, Singapore MCI Career Services Pte Ltd Full time $80,000 - $120,000 per yearSummaryGovernment sectorAWS + 2-3 months PBOverviewSeeking an experienced HR professional to lead and oversee Learning & Development (L&D) operational administration within a shared services environment. This role involves supervising a team to ensure timely and accurate execution of backend L&D processes, driving service excellence across multiple...
-
Executive, HR Group Shared Services
2 weeks ago
West Region, Singapore PERSOL Full time $90,000 - $120,000 per yearYou will supervise a team handling employee on/offboarding and HR processes. You'll ensure smooth operations, service quality, and provide guidance as a subject-matter expert. Responsibilities:Provide HR administrative and advisory support to institutions.Ensure service standards (SLA/KPIs) are met and updated when needed.Manage HR processes in line with...
-
Central Region, Singapore National University Health System Full time $80,000 - $120,000 per yearAs the supervisor of a HR shared services team, you will oversee the operational support for employee HR data management services. The core operations of the team focus on processing employee HR data in the HR system. Your role involves monitoring team performance to ensure adherence to HR policies and established processes, and services are delivered...
-
HR Operations Team Lead
2 weeks ago
West Region, Singapore PERSOL Full time $40,000 - $120,000 per yearThis role is pivotal in overseeing the end-to-end operations of the Shared Services HR team, ensuring seamless delivery of comprehensive HR outsourcing services to clients. The position requires strong leadership to bridge process gaps, coordinate across the full employee lifecycle, and implement continuous process improvements. Success in this role hinges...
-
HR Executive Shared Service
2 weeks ago
Central Region, Singapore Good Job Creations (Singapore) Pte Ltd Full time $40,000 - $80,000 per year**[Job ID: ] Responsibilities**1. HR Policy, Systems & Performance Management Support the development and implementation of HR frameworks and systems across the organization to ensure consistency, fairness, and alignment with business goals. Assist in the design and implementation of performance appraisal systemsSupport the development of salary review and...
-
Central Region, Singapore National University Health System Full time $90,000 - $120,000 per yearAs the supervisor of a HR shared services team, you will oversee the operational support for staff onboarding and offboarding services. The core operations of the team focus on facilitating a seamless onboarding experience for new hires at NUHS and managing the offboarding process for departing staff. Your role involves monitoring team performance to...
-
HR Executive
1 week ago
Central Region, Singapore Good Job Creations (Singapore) Pte Ltd Full time $60,000 - $120,000 per yearJob ID: Responsibilities1. HR Policy, Systems & Performance Management Support the development and implementation of HR frameworks, policies, and performance systems aligned with business objectives.Assist in salary review and promotion frameworks, and ensure HR policies comply with regulatory requirements.Collaborate with regional HR and IT teams to align...
-
Senior Executive, HR Group Shared Services
7 days ago
West Region, Singapore PERSOL Full time $90,000 - $120,000 per yearResponsibilities:Provide HR administrative and advisory support to assigned institutions.Ensure service standards (SLA/KPIs) are met and updated when necessary.Manage HR processes in compliance with institutional policies and regulations.Track, analyze, and report HR service performance metrics.Review and streamline work processes to improve efficiency and...
