Guest Service Officer

2 days ago

Central Region, Singapore SEAMEO Regional Language Centre Full time $20,000 - $25,000 per year

Key Responsibilities:

  • Generate and review daily reports to reconcile guest bookings against reservation correspondences; alert the Reservations team to follow up on any discrepancies.
  • Liaise with the Housekeeping team to coordinate room status updates, including requests for early check-ins, late check-outs, special arrangements, or VIP room assignments.
  • Manage lost and found items in accordance with hotel policies and procedures.
  • Verify cash float accuracy at the start and end of each shift.
  • Provide support for official events and functions organized by the Centre.

Requirements:

  • Minimum GCE 'O' level or equivalent
  • No prior experience is required, training will be provided
  • Strong communication and interpersonal skills
  • Service oriented with a passion to serve
  • Proficiency in hotel management systems and Microsoft Office is an advantage.
  • Willingness to work shifts, including weekends and public holidays.

Why Join Us?

  • Dynamic and supportive work environment
  • Opportunities for learning and professional development

Please indicate your last drawn salary, expected salary and notice period in your application.

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