Guest Services Executive/Senior Guest Services Executive

1 day ago

Central Region, Singapore MERCURE SINGAPORE BUGIS Full time $40,000 - $60,000 per year

Main Responsibilities

·      Assist with check-in, information requests, check-out and other services required by the guests to ensure their comfort and satisfaction.

· Ensures that guests' stay at the hotel is memorable

· Ensure that the manual key, guest card key, and guest room security procedures are followed.

· Manages and motivates Guest Services Agents to provide high-quality services to guests.

· Contributes to guest satisfaction by providing a high standard of service in line with the norms and procedures of the Hotel's standard of operations.

· Helps the department meet its targets.

· Increases revenue through his/her sales efforts and by managing rooms' revenue effectively.

· Maintain safety by adhering to safety policies, and be responsible for reporting accidents immediately

Requirements

· Min 2 years of experience in Hotel Front Office Operations

· A positive and keen-to-learn attitude

· Passion for delivering exceptional levels of guest services

· Able to multitask and detail-oriented

· Good interpersonal and communication skills

· Able to work shifts, weekends, and public holidays

· Competent in MS Office applications.

· Knowledge of the Opera system will be an added advantage

  • Guest Services Executive

    1 day ago

    Central Region, Singapore Mandarin Oriental, Singapore Full time $40,000 - $60,000 per year

    GUEST SERVICES EXECUTIVE (FRONT OFFICE/CONCIERGE)Mandarin Oriental, Singapore is looking for a Guest Services Executive (Front Office/Concierge) to join our Rooms team.Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to...

  • Guest Services Executive

    1 day ago

    Central Region, Singapore Paradox Clarke Quay Pte. Ltd. Full time $30,000 - $60,000 per year

    Company DescriptionParadox Singapore is an urban resort that offers guests a sophisticated yet playful blend of traditional refinement and modern elegance. Located in the vibrant river district of Clarke Quay, the hotel is perfect for those looking for a stylish home base during business travel, or a quiet sanctuary to relax and unwind. Our comfortable rooms...

  • Guest Services Executive

    1 day ago

    Central Region, Singapore The Pan Pacific Hotel Singapore Full time $40,000 - $60,000 per year

    We are seeking a dynamic and dedicated Guest Services Executive to join our Front Office team. This role offers a unique opportunity to work in a vibrant and fast-paced environment, where you will play a crucial role in ensuring our guests have an exceptional experience from the moment they arrive until their departure.Key Responsibilities:Welcome and assist...

  • Guest Services Executive

    1 day ago

    Central Region, Singapore HOTEL TRAVELTINE Full time $30,000 - $60,000 per year

    HOTEL TRAVELTINE is hiring a Full time Guest Services Executive role in Kallang, Singapore. Apply now to be part of our team.Job summary:Flexible hours available1 year of relevant work experience required for this roleExpected salary: $2,400 - $2,600 per monthBenefits:5-day work week.Birthday Leave, Celebration Leave 2 days.Duty Meals Allowance.Medical...

  • Executive, Guest Service

    2 weeks ago

    Central Region, Singapore The Ascott Limited Full time $30,000 - $50,000 per year

    Job Description – lyf Guard (Guest Service)Join our team as a lyf Guard, where you'll be the ultimate guest service professional and the primary point of contact for our vibrant community, embodying the essence of lyf. As the face of lyf, you'll create an inclusive and collaborative environment that guests will love. Being a lyf Guard requires exceptional...

  • Executive, Guest Service

    2 days ago

    Central Singapore CapitaLand Full time

    About Us CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries. **Job Description**: Manage front office operations - Supervise team's...

  • Guest Service Executive

    6 days ago

    Central Region, Singapore The Garcha Group Marriott International Full time $40,000 - $80,000 per year

    An exciting opportunity has arrived at The Garcha Group, Singapore's boutique hotel group currently with the following hotels:Maxwell Reserve, Autograph Collection Hotel (Marriott);Duxton Reserve, Autograph Collection Hotel (Marriott);The Vagabond Club, a Tribute Portfolio Hotel (Marriott);The Serangoon Club, a Tribute Portfolio Hotel (Marriott).Garcha Group...

  • Executive, Guest Service

    1 day ago

    Central Region, Singapore The Ascott Limited Full time $35,000 - $45,000 per year

    Job descriptionYou will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests' satisfaction and provide a sense of home away from home. You will report directly to the Guest Service Manager.ResponsibilitiesYou will:Assist guests with check-in and check-out proceduresEnsure all...

  • Executive, Guest Service

    1 week ago

    Central Region, Singapore The Ascott Limited Full time $40,000 - $60,000 per year

    Job descriptionYou will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests' satisfaction and provide a sense of home away from home. You will report directly to the Front Office Manager.ResponsibilitiesYou will:Assist guests with check-in and check-out proceduresEnsure all...

  • Guest Services Officer

    1 day ago

    Central Region, Singapore Royal Plaza On Scotts Full time $35,000 - $45,000 per year

    Position SummaryThe Guest Services Officer/Executive plays a vital role in creating a welcoming and seamless experience for all guests. This position requires individuals to handle guest arrivals, departures, and requests efficiently while projecting a positive image of the hotel. With empowerment and accountability, you will also manage guest feedback and...