Guest Service Officer

3 days ago

Marine Parade Central, Singapore Worldwide Hotels Full time

**Role & Responsibilities**:

- Welcoming guests upon their arrival at the hotel and assist them in handling their luggage and directing them to the front office reception for check-in.
- Assist in the loading and unloading of guests’ luggage (upon guests’ arrival & departure), count the number of pieces of luggage to ensure that no luggage goes missing.
- Ensure that the drive-in / driveway is clear at all times to facilitate loading and off-loading of luggage.
- Assist guest on their transportation needs and recommend the use of hotel facilities whenever possible.
- Deliver guests’ correspondence and packages to rooms or wherever designated.
- Ensure the workplace is clean and well maintained at all times.
- Escort guests to their rooms, explaining the facilities of the hotel etc.
- Assist in driveway as required.
- To report on any loss and found item.
- Any other duties within reasonable scope as assigned.

**Requirements**:

- Prior experience in guest service and support operations would be an added advantage although training will be provided.
- Ability to converse in basic English for interaction with guests / understanding guests’ needs & request.
- Able to maintain a friendly and positive demeanour.
- A team player with the ability to work with minimum supervision.
- Men or women of integrity.
- Willing and able to perform shift duties and able to work on weekend and during public holidays.
- Able to adhere to standard operating procedures / policies on workplace safety.

  • Guest Services Officer

    2 weeks ago

    Central Region, Singapore Beverly Hotel Pte Ltd Full time $30,000 - $45,000 per year

    Beverly Hotel Pte Ltd is hiring a Full time Guest Services Officer role in Kallang, Singapore. Apply now to be part of our team.Job summary:Looking for candidates available to work:Monday: Morning, Afternoon, EveningTuesday: Morning, Afternoon, EveningWednesday: Morning, Afternoon, EveningThursday: Morning, Afternoon, EveningFriday: Morning, Afternoon,...

  • Guest Services Officer

    2 weeks ago

    Central Region, Singapore Grand Park City Hall Full time $60,000 - $120,000 per year

    Grand Park City Hall is a sustainable sanctuary of modern comfort that takes pride and care in what we do and find joy in giving our best to positively impact people and the planet. We believe that true hospitality begins with service delivered with love and passion.If you share our passion for service, we invite you to join us.Discover your passion....

  • Front Office Executive

    3 days ago

    Marine Parade Central, Singapore Worldwide Hotels Full time

    **Role & Responsibilities**: - Executes all duties related to the Hotel’s front office operations, such as registration of guests during check-in, checking/verifying guests' particulars, updating of room status, departure calls/checks etc. - Cashiering duties (compute and collect applicable rates from guests) including trial balance and shift closing. -...

  • Guest Services Executive

    1 week ago

    Central Region, Singapore Amara Singapore Full time $40,000 - $60,000 per year

    JOB RESPONSIBILITIES :Greet and welcome guests upon arrival.Register guests into the computer, verifying reservation, address, and credit information.Responsible for checking in guests such as registering and assigning rooms to guests.Issues access card and escorts guest to their room.Manages guests' accounts and information availability in the...

  • Guest Services Officer

    6 days ago

    Central Region, Singapore Carlton Hotel (Singapore) Pte Ltd Full time $35,000 - $45,000 per year

    Job ResponsibilitiesPerforms check in /out of the Hotel guests in a timely mannerAssists in maintaining the reception counters neat and cleanProvides updated promotions and room pricing to guests on requestPerforms cashiering duties and currency exchange for guests upon requestEnsures all due outs are cleared in a timely manner, and to report any...

  • Executive, Guest Service

    4 days ago

    Central Region, Singapore The Ascott Limited Full time $40,000 - $60,000 per year

    Job descriptionYou will support the daily guest service operations in our Hotel. You will also create a pleasant and lasting atmosphere that enables guests' satisfaction and provide a sense of home away from home. You will report directly to the Front Office Manager.ResponsibilitiesYou will:Assist guests with check-in and check-out proceduresEnsure all...

  • Senior/ Guest Service Assistant

    2 days ago

    Central Region, Singapore Far East Hospitality Full time $30,000 - $40,000 per year

    ResponsibilitiesWork closely with the Assistant Manager and provide courteous services to guests and responds efficiently and tactfully to guests' complaints, requests and enquiriesLiaise closely with Concierge, Reception and Front Office cashier on guests' arrivals and departuresEstablish contacts with house guests/ long staying guests and renders...

  • Guest Services Officer

    23 hours ago

    Central Singapore IHG Full time

    **About us** There’s nothing complicated about dealing with business people. They’re just people. Doing business. By day, international marketing superhero. By night: fluffy bath robe and a box set. Like Liz, who’s left her laptop cable in the cab. Or Mario, who’s secretly missing his cats. The early riser, who’s first in the gym. The sales team...

  • Guest Service Executive

    2 weeks ago

    Central Region, Singapore Copthorne King's Hotel Singapore Full time $40,000 - $60,000 per year

    Roles & Responsibilities:OperationsTo ensure that all VIP arrival rooms are checked and amenities are replenished in the rooms prior to the guest's arrivalTo welcome and bid farewell to all VIP guestsTo develop and maintain close business contacts with house guests and to provide personalized service whenever possibleAttend to guests' requests and thoroughly...

  • Guest Services Associate

    2 weeks ago

    Central Region, Singapore Four Seasons Hotel Singapore Full time $70,000 - $120,000 per year

    About Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...