Guest Relations Officer

4 hours ago

Central Singapore BARMUTEARY PTE. LTD. Full time

As the Guest Relationship Officer in the restaurant Olivia, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following:
1 Provide upscale guest service experiences for all guests throughout their stay.

2 Ensure guests are properly greeted upon their arrival.

3 Actively listen to and resolve guest complaints.

4 Coordinate and manage communication between guests and staff and follow up to ensurewe resolve customer concerns.

5 Be familiar with menu items, promotions, and service procedures.

6 Respond to guest inquiries and requests in a timely, friendly, and efficient manner.

7 Maintain the highest standard of cleanliness, the maintenance of furnishings andequipment and the proper set up of in the Restaurant and connected areas or pantries.

8 Promote the Restaurant by establishing a loyal and regular customer base, maintaining a

9 Ensure the best level of service and attentiveness is consistently given to every guest.

regular customer database and personalising customer service.

10 Monitor restaurant activity to determine seating and dining flow.

11 Develop and implement service-related training programs.

12 Perform miscellaneous job-related duties as assigned.

**Salary**: $2,000.00 - $4,000.00 per month

Supplemental pay types:

- 13th month salary
- Performance bonus
- Tips

Ability to Commute:

- Central Singapore (preferred)

Work Location: In person

**Salary**: $2,500.00 - $4,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- 13th month salary
- Performance bonus
- Tips

Ability to Commute:

- Central Singapore (preferred)

Work Location: In person

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