Freight Executive

2 weeks ago

West Region, Singapore Crane Worldwide Logistics (S) Pte Ltd Full time $104,000 - $130,878 per year

The Freight Executive is responsible for managing and growing relationships with a portfolio of high-value clients. This role focuses on building long-term partnerships, understanding client needs, and delivering tailored solutions to drive customer satisfaction and business growth.


• Shipment Coordination & Documentation


• Handle full set of import/export shipping documents (e.g., BL, invoices, packing list, permits, customs declaration).


• Arrange bookings with carriers, airlines, or freight forwarders.


• Track and monitor cargo movement to ensure timely delivery.


• Coordinate with customers, vendors, and internal teams on shipping schedules.


• Customs & Regulatory Compliance: Maintain updated knowledge of HS codes, tariffs, and duty requirements.


• Ensure shipments comply with international trade regulations and customs requirements.


• Liaise with customs brokers and authorities for clearance processes.


• Customer Service & Support


• Act as point of contact for customers regarding shipment status and inquiries.


• Provide timely updates and resolve issues related to delays, damages, or documentation errors.


• Build and maintain good relationships with customers and partners.


• Logistics Operations


• Coordinate with warehouse and transport teams for smooth cargo handling.


• Maintain proper filing and records of all shipping documents.


• Develop and maintain strong relationships with assigned key accounts.


• Act as the primary point of contact between the company and key clients.


• Work closely with internal departments (e.g., Custom Brokerage, operations, customer service) to ensure client needs are met.


• Resolve client issues efficiently and professionally.


• Maintain accurate records of account interactions and activity


• Any other job assigned by management

Requirements

  • Good Interpersonal and communication skills.
  • Able to work well as part of a team.
  • Balanced and confident
  • Ability to work accurately and methodically.
  • Ability to plan and organize work.
  • Performs well under pressure in a fast-paced environment.
  • Candidate must possess at least O Level / Diploma in any field.
  • At least 2~3 year of working experience in the logistic / 3PL / Supply Chain is required for this position is a plus
  • Proficient with computer function, Microsoft Office, email, warehouse management system.
  • Work location at 8 Jurong Pier and working days on 5.5 days with alternate Saturday.

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