Current jobs related to Senior Manager, Franchise Operations - Singapore - Sephora Asia Pte Ltd
-
Senior Manager, Franchise Operations
2 weeks ago
Singapore Sephora Full time**Position Title: Senior Franchise Operations Manager** **Department: Regional Franchise Markets Team** **About the Company**: Sephora, a division of LVMH - Moët Hennessy Louis Vuitton global luxury leader, is a global leader in beauty retailing. It successfully operates more than two thousand points of sale across Americas, Europe, Middle East and Asia....
-
Senior Franchise Operations Manager
33 minutes ago
Singapore BACHA COFFEE PTE. LTD. Full time**Join the Bacha Coffee team** - Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months... _ - Bacha Coffee specialises in 100% Arabica coffees and provides customers with a...
-
Franchise Manager
2 days ago
Singapore DAIFUKU ENTERPRISE PTE. LTD. Full timeRoles & ResponsibilitiesDUTIES & RESPONSIBILITIESFranchise DevelopmentDevelop strategies to generate international interest in the brand and attract qualified franchise partners. Conduct global market scans to identify target regions, assess market readiness, and prioritise expansion opportunities. Build a pipeline of prospective franchisees through...
-
Franchise Manager
1 week ago
Singapore Harry's International Pte Ltd Full time**Franchise**: To support the Franchisee from the sale of the franchise to the grand opening of the new location. Primary responsibilities include ensuring that the Franchise businesses run effectively - with operating standards and systems developed in unison with the Company owned outlets. **Responsibilities**: Franchise: - Visit all Franchises from...
-
Senior Manager Retail
2 weeks ago
Singapore Adidas Full timePurpose & Overall Relevance for the Organization: - Reporting to the Senior Director DTC South-East Asia, this role is responsible for supporting sustainable and profitable Retail & Franchise channel growth, via a seamless consumer experience through the definition / implementation of operating models, tools and training that increase productivity,...
-
Assistant Franchise Operations Manager
29 minutes ago
Singapore BACHA COFFEE PTE. LTD. Full time**Join the Bacha Coffee team** - Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months... _ - Bacha Coffee specialises in 100% Arabica coffees and provides customers with a...
-
Manager, Singapore Franchise Operations
24 minutes ago
Singapore PACIFIC REFRESHMENTS PTE. LTD. Full timeOur vision is to love brands, done sustainably, for better shared future. We strive to provide cutting-edge excellence in ingredients, innovation, design and marketing. As a Manager, Singapore Franchise Operations, you’ll work to leading all aspects of the local and designated regional brands’ brand image, to continuously drive relevance to the target...
-
Franchise Manager
2 days ago
Singapore OSIM INTERNATIONAL PTE. LTD. Full timeRoles & ResponsibilitiesJob overview:Franchise manager is a strategic leader and the primary architect of growth for our franchise network. You are responsible for developing and executing data-driven business strategies that maximize franchisee profitability, brand consistency, and market share expansion. This role requires a blend of strategic acumen,...
-
Global Franchise Strategist
5 days ago
Singapore beBeeFranchise Full time $80,000 - $150,000International Franchise Network LeaderAbout the RoleThe International Franchise Network Leader will oversee the strategic growth and management of our global franchise network. This includes developing and implementing strategies to attract qualified franchise partners, conducting market research and analysis, and providing operational support to...
-
Senior Franchise Associate
7 days ago
Singapore TiffinLabs Full timeTiffinLabs is a global food technology and digital restaurant company headquartered in Singapore. We develop our own made-for-delivery brands and collaborate with existing restaurants to operationalize various concepts and cuisines through a cloud kitchen near you. We are taking an innovative approach to the creation, operation, and scaling of...
Senior Manager, Franchise Operations
2 weeks ago
At Sephora, we stand together and we stand for something more since 1969. For empowerment, for exploration, for the opportunity to impact people’s lives through the unlimited power of beauty. As part of the LVMH family, Sephora’s excellence, innovation, and entrepreneurial spirit have made us the world’s leading beauty retailer growing twice faster than the market. With our 3 000 stores & corners in 36 markets and our 31 websites, we offer clients a unique retail experience with innovative services and nearly 300 beauty brands including Sephora’s own brand, Sephora Collection.
Beautifying people’s lives is a full-time challenge that our more than 46 000 passionate in-store and Head Office team members tackle every day. At Sephora, you can unleash your creativity, because we’ve got disruptive spirit. You can learn and evolve, because we empower you to be your best. You can be yourself, because you are what sets us apart.
Sparked by energy and excitement, our passion is contagious. So if you are ready to make your mark at a leading global retailer and belong to something beautiful, join us and reimagine your future, with Sephora.
At Sephora we inspire our customers, empower our teams, and help them become the best versions of themselves. We create an environment where people are valued, and differences are celebrated. Every day, our teams across the world bring to life our purpose: to expand the way the world sees beauty by empowering the ExtraOrdinary in each of us.
We are united by a common goal - to reimagine the future of beauty.
**The opportunity**:
As the Senior Manager, Franchise Operations, you will lead the franchise operations in partnership with our franchise partners, ensuring that the Sephora DNA is embedded across all existing and new stores. You will work closely with the regional Retail Experience team, taking Sephora best practices in omni experience across the region and driving growth through your persuasion, analytical skills and relationships with the franchise partner. The Senior Manager, Franchise Operations will help drive in store results to achieve business success through the implementation of the franchise operating manual, retail KPIs and targets, and providing support to the operations teams of our franchise partners across the region.
As a leader you are inclusive, and love to be challenged. You know the best ideas can come from anywhere and you listen to everyone from beauty advisors to the MD, as well as our customers. You have a great sense of humour, tireless energy and are passionate about developing strong teams.
**Responsibilities**:
Create an enthusiastic and successful sales environment focusing on our Sephora DNA and using initiative to implement key strategies for success
Incorporating Sephora best practices in franchise markets, in consultation with the Regional Retail Experience team
Implement the franchise operating manual, targets for the individual franchises, and update wherever required and provides guidance in all operational areas
Work with franchise partners to develop annual budgets and jointly craft omni retail strategy
Monthly and weekly reporting of KPIs to analyse business trends across stores
Overseeing our stores, mentoring and directing strategies for success to maximize omni sales
Evaluates new store proposals & works with the projects and design teams to get necessary store approvals
Monitors and provides assistance to ensure on-time successful store openings
Ensure the smooth and effective operations of stores with the adherence to organization standards and procedures to bring about operational effectiveness of the stores and ensure customer service excellence
Conducts quarterly audits, which includes formal results presentation and action plan for store improvement
Manage a Retail Excellence Manager who supports on rolling out trainings and ensuring the operations teams obtain training store certification
**Requirements**:
Degree holder in Business or related field
At least 10 years of relevant experience in a similar capacity
Experience working alongside senior levels of organizations across functions - Branding, Marketing & PR, Ecommerce (including Performance Marketing), Store Operations
Knowledge of India and Indonesia Markets and can assess potential of future store openings
Strong business and financial acumen, particularly in consumer retail/ omni channel/ CPG Direct E-Commerce
Results-oriented, has experience in setting and delivering business strategies, operational plans, budgets and targets
Places customer service at utmost importance and has the ability to influence key stakeholders in delivering what’s best for our customers
Strong communication, negotiation and interpersonal skills
Able to balance priorities, is resilient, dynamic and driven
Willing to travel to our franchises overseas when required
While at Sephora, you’ll enjoy...
The people. You will be surrounded by some of the most talented leaders and teams
