Franchise Manager

3 weeks ago

Singapore DAIFUKU ENTERPRISE PTE. LTD. Full time
Roles & Responsibilities

DUTIES & RESPONSIBILITIES

Franchise Development

  • Develop strategies to generate international interest in the brand and attract qualified franchise partners.
  • Conduct global market scans to identify target regions, assess market readiness, and prioritise expansion opportunities.
  • Build a pipeline of prospective franchisees through proactive outreach, trade shows, digital campaigns, and industry networks.
  • Lead the full franchise sales process: screening prospects, conducting evaluations (financial capacity, operational experience, and brand fit), and facilitating due diligence.
  • Negotiate franchise terms and ensure alignment with company standards, collaborating with legal and senior management to finalise agreements.
  • Represent the brand at international industry events, conferences, and exhibitions to showcase franchising opportunities.

Franchise Management

  • Act as the primary liaison to provide franchise support and guidance
  • Ensure smooth communication between the company and franchisees, fostering collaborative and long-term partnerships.
  • Collaborate with internal teams to deliver franchisee training, brand standards compliance, and operational support.
  • Monitor franchisee performance through regular reporting and business reviews, identifying growth opportunities and addressing operational gaps.
  • Support global rollouts with tailored market-entry strategies to ensure success in each geography.

Financial Performance & Analysis

  • Work with finance teams to assess the financial viability of new markets and proposed franchise locations.
  • Track franchisee financial performance against agreed KPIs and benchmarks.
  • Provide financial insights to management on franchise pipeline, ROI projections, and market profitability.
  • Ensure franchise growth strategies align with budget allocations and long-term business objectives.

Marketing & Branding

  • Partner with marketing teams to position the brand competitively in the international franchise landscape.
  • Ensure all franchise partners uphold brand identity, marketing standards, and promotional guidelines.
  • Provide input on marketing campaigns and international branding initiatives that enhance franchise appeal.

Documentation & Reporting

  • Maintain accurate records of franchise development activities, including communications, negotiations, and signed agreements.
  • Prepare and present regular progress reports, market insights, and pipeline updates to senior management.

Other Responsibilities

  • Assist with special projects and ad-hoc assignments related to international business development.
  • Undertake additional responsibilities assigned by senior management

JOB REQUIREMENTS

  • Bachelor's or Diploma in Business, Marketing, or related field.
  • Minimum 5 years' experience in F&B franchising, business development, or international sales.
  • Proven success in franchise recruitment and expansion.
  • Proven track record in opening new franchise stores regionally and globally.
  • Strong knowledge of franchise operations, legal frameworks, and industry best practices.
  • Excellent communication, negotiation, and relationship-building skills.
  • Analytical mindset with the ability to interpret market trends and financial data.
  • Independent, self-driven, and results-oriented with a hands-on working style.
Tell employers what skills you have

Trade Shows
Growth Strategies
Franchise Management
Due Diligence
International Business
International Sales
Sales Process
Exhibitions
Geography
Business Strategy
Compliance
Business Development
Screening

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