Guest Relations Operations Manager

**Job Number** 24059512 **Job Category** Rooms & Guest Services Operations **Location** JW Marriott Hotel Singapore South Beach, 30 Beach Road, Singapore, Singapore, Singapore VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Supports all property operations, ensuring that the...

**Shangri-La’s Rasa Sentosa, Singapore** We are looking for a **Guest Relations Manager **to join our team! As a **Guest Relations Manager **, we rely on you to: - Take responsibility for all Golden Circle members and VIP guests - Supervise and direct the guest relations team - Ensure all guests enjoy the best possible hotel experience - Provide help...

Monitor daily bookings and ensure assigned rooms and tables are prepared prior to guest arrival. - Actively listen to and resolve complaints. - Ensure all guests and VIPs will receive personalized services. - Direct, coach and manage guest relations team to ensure all standards and operating procedures are adhered to. - Responsible for welcoming guests in a...

**Singapore*** **Pan Pacific Serviced Suites Beach Road, Singapore*** **Rooms*** **Job Grade**: Pan Pacific DISCOVERY is part of GHA DISCOVERY, a global collection of hotels, resorts and palaces. Discover 100+ unique locations worldwide. Enjoy 800+ unexpected ways of celebrating life. Once you become a member, you will join a unique community of...

**KEY ROLE & FUNCTIONS **1. **STANDARD OPERATING PROCEDURES** - Monitors all FOH operations, customer service and reservation system ensure all team members are following the 1 Group SOP, meeting the local safety and health standard. - Follows and maintains highest quality standard of guest over all experience focusing on the **5 cores of Guest...

TSH and its subsidiaries and associated company (together, the” Sloshed Group”) is in the business of (i) operating a multi-concept chain of pubs and bars, and (ii) the import and distribution of spirits, wines and liquors. Sloshed Group currently operates several outlets covering five concepts. Quaich Bar (2 outlets) and Signature Reserve with whisky as...

TSH and its subsidiaries and associated company (together, the” Sloshed Group”) is in the business of (i) operating a multi-concept chain of pubs and bars, and (ii) the import and distribution of spirits, wines and liquors. Sloshed Group currently operates several outlets covering five concepts. Quaich Bar (2 outlets) and Signature Reserve with whisky as...

Join our dynamic team at 29 Carpenter Street, managing **exclusive entertainment experiences**across our private KTV rooms and live house! We are seeking a passionate and customer-focused Guest Relations Manager to elevate our VIP hospitality and entertainment offerings. **Key Responsibilities**: **1. Guest Relations & VIP Services** - Lead and manage guest...

**Job Description & Requirements**: - Are you looking for an exciting new opportunity to develop your skills and grow your career? Look no further! We are currently seeking talented individuals to join us in the heart of Singapore. As part of our team, you will have the opportunity to work with passionate and dedicated professionals who share a common goal:...

We are looking for a passionate, service-driven individual to fill the role Manager, Guest Relations. The role requires an individual with outgoing personality who strives to provide our guests with top quality service. This role is an integral part of our Front of House team that leaves guests with an awesome experience which will see them returning time...

**Overview** We are looking for an outgoing **Assistant Manager **for the Guest Relations department with the ability to make our customers feel at home and to guarantee their contentment. You will furnish clients with above-and-beyond service to ensure a memorable and genuine experience. The goal is to sponsor a helpful image by honouring guests’...

**Singapore*** **Pan Pacific Orchard, Singapore*** **Rooms*** **Job Grade**: Full-time The Pan Pacific Orchard presents the pinnacle of design by award-winning WOHA, located in Singapore's prime district Orchard Road. The 23-floor destination hotel redefines the city's landscape with four themed open-air terraces of distinctive design concepts -...

Liberte HR is partnered with an international 5-star hotel located in the heart of Orchard Road. They are searching for an Assistant Guest Experience Manager to elevate their customer's overall experience for their time booked with the hotel. The role is responsible to ensure guest satisfaction throughout their stay, address any concerns, promote services...

Roles & ResponsibilitiesJob ID: 19616Location: Tanjong Pagar Working hours: 44 hours per week (shift work) Salary: up to $5,000 (Depending on experiences)Job Description1. Responsible for the overall smooth operations of Front Office functions i.e. Reception, Concierge, Communications and the Club Lounge.2. Acts as the key contact for any guest issue or...

**Shangri-La Rasa Sentosa, Singapore** We are looking for a **Guest Relations Supervisor **to join our team! As a **Guest Relations Supervisor **, we rely on you to: - Take responsibility of the guest relations to ensure smooth and efficient operation at all times - Supervise and lead all service associates in their daily activities - Enhance guest...

Roles & ResponsibilitiesAbout C.O.T.U:C.O.T.U (Centre Of The Universe) is a premier lifestyle and entertainment venue located on the 38th and 39th floors of CapitaGreen. Spanning 18,000 square feet with stunning city skyline views, C.O.T.U features five unique concepts: Dashi Skypool, Enso steakhouse with Japanese flair, The Whisper Room cocktail bar, Little...

Roles & Responsibilities5 Days 44 Hours, Split ShiftAWS + VB + Split shift allowance and moreCollaborate with reservation staff and restaurant manager for table assignments and special requests, while warmly welcoming and assisting guests. Maintain a strong grasp of the menu and restaurant operations, ensuring accurate menu knowledge.Effectively manage the...

Job Title: Front Office Manager Job Summary: We are seeking a highly skilled and experienced Front Office Manager to oversee the smooth operations of our Front Office functions, including Reception, Concierge, Communications, and the Club Lounge. The successful candidate will be responsible for ensuring exceptional guest experiences, driving sales, and...

We are looking for a **Guest Relations Officer **to join our team! As the **Guest Relations Officer **, we rely on you to: - Enhance guest relations and loyalty scores - Provide support to ensure a smooth and efficient Guest Relations Operation - Handle all guest requests in a timely, professional, and efficient manner - Provide all-rounded guest services...

We are looking for an **Assistant Guest Relations Manager **to join our team! As an **Assistant Guest Relations Manager **, we rely on you to: - To assist in taking responsibility for all Shangri-La Circle members and VIP guests - Assist the Guest Relations Manager to supervise and direct the guest relations team - Ensure all guests enjoy the best possible...