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Guest Relations Officer

3 weeks ago

Singapore SENTOSA BEACH RESORT PTE LTD Full time

We are looking for a **Guest Relations Officer **to join our team

As the **Guest Relations Officer **, we rely on you to:

- Enhance guest relations and loyalty scores
- Provide support to ensure a smooth and efficient Guest Relations Operation
- Handle all guest requests in a timely, professional, and efficient manner
- Provide all-rounded guest services such as checking in and out
- Contribute towards a memorable hotel experience for all guests

**We are looking for someone who**:

- Takes pride in being a hotelier
- Preferably has relevant hospitality experience
- Has strong interpersonal and communication skills
- Enjoys working as part of a team
- Has a can-do attitude
- Is a self-starter
- Enjoys crafting best-fit solutions for guests

**We Offer**
- 5-day work week
- Learning and Development opportunities for career development
- Medical and insurance coverage
- Special employee discount within Shangri-La Group
- Duty Meals and shuttle bus provided