Guest Relations Officer

4 days ago

Singapore SENTOSA BEACH RESORT PTE LTD Full time $104,000 - $130,878 per year

Shangri-La Rasa Sentosa, Singapore

We are looking for a Guest Relations Officer to join our team

As the Guest Relations Officer , we rely on you to:

  • Enhance guest relations and loyalty scores
  • Provide support to ensure a smooth and efficient Guest Relations Operation
  • Handle all guest requests in a timely, professional, and efficient manner
  • Provide all-rounded guest services such as checking in and out
  • Contribute towards a memorable hotel experience for all guests

We are looking for someone who:

  • Preferably has relevant hospitality experience, preferably in the hotel/resort environment
  • Has strong guest communication and engagement skills, with exposure to interacting with both international and domestic travelers, as our resort is an international destination
  • Has experiences in guest loyatly program
  • Wiling to do shift work

We Offer

  • 5-day work week
  • Learning and Development opportunities for career development
  • Medical and insurance coverage
  • Special employee discount within Shangri-La Group
  • Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now

  • Guest Relations Officer

    2 weeks ago

    Singapore 33CLUB PTE. LTD. Full time

    Warmly welcome and greet our members and their guests to our Club. - Provide good customer service and respond efficiently and tactfully to guests’ complaints, requests, and inquiries - Attend to phone inquiries and ensure all reservations are confirmed - Maintain good guest relations at all times - Attend to the needs of the customers professionally -...

  • Guest Relations Officer/assistant

    2 weeks ago

    Singapore SENTOSA GOLF CLUB Full time

    The Guest Relations Officer/Assistant at our esteemed golf club is responsible for ensuring exceptional experiences for all guests and members. This role requires a keen attention to detail, excellent communication skills, and a passion for providing top-tier customer service. The Guest Relations Officer/Assistant serves as a primary point of contact for...

  • Guest Relations Officer

    3 weeks ago

    Singapore GOODWOOD PARK HOTEL PRIVATE LIMITED Full time

    Roles & ResponsibilitiesGOODWOOD PARK HOTEL PRIVATE LIMITEDOne of Singapore's most established Heritage Hotel and strategically located at Scotts Road, the Goodwood Park Hotel has celebrated its timeless elegance, legendary hospitality, and tradition of excellence. We are committed to building a high-performing team that is thoroughly engaged in achieving...

  • Guest Relations Officer

    1 day ago

    Singapore CARLTON CITY HOTEL (SINGAPORE) PTE. LTD. Full time

    Role This role reports to the Duty Manager / Senior Duty Manager and is responsible for the operational efficiency and serivce delivery of the Front Office areas including Reception and the Club Lounge.Job Responsibilities 1. Responsible for a smooth operation at the Reception and Lobby area especially during peak periods.2. Provides feedback to Management...

  • Guest Relations Officer

    1 day ago

    Singapore Bitdeer Technologies Group Full time

    About Bitdeer: Bitdeer Technologies Group (Nasdaq: BTDR) is a world-leading technology company for Bitcoin mining. Bitdeer is committed to providing comprehensive computing solutions for its customers. The Company handles complex processes involved in computing such as equipment procurement, transport logistics, datacenter design and construction, equipment...

  • Guest Relations

    7 days ago

    Singapore Marriott International, Inc Full time

    **Additional Information** **Job Number**25065506 **Job Category**Rooms & Guest Services Operations **Location**The Ritz-Carlton Millenia Singapore, Marina Bay, Singapore, Singapore, Singapore, 39799 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth check-in and check-out....

  • guest relations officer

    2 days ago

    Singapore Serangoon Gardens Country Club Full time $40,000 - $60,000 per year

    Key Responsibilities:1. Members/guests Interaction:Greet and welcome members/guests with a friendly, professional demeanor.Assist customers with seating, take orders, and ensure their needs are met during their visit.Handle inquiries, complaints, and concerns promptly and professionally, offering solutions to ensure customer satisfaction.2. Customer...

  • Guest Relations Officer

    1 week ago

    Singapore Bitdeer Technologies Group Full time $40,000 - $80,000 per year

    Singapore, SGFull-TimeGM OfficeAbout Bitdeer:Bitdeer Technologies Group (Nasdaq: BTDR) is a world-leading technology company for Bitcoin mining. Bitdeer is committed to providing comprehensive computing solutions for its customers. The Company handles complex processes involved in computing such as equipment procurement, transport logistics, datacenter...

  • GUEST RELATIONS OFFICER

    4 weeks ago

    Singapore Serangoon Gardens Country Club Full time

    Roles & ResponsibilitiesKey Responsibilities:1. Members/guests Interaction:Greet and welcome members/guests with a friendly, professional demeanor. Assist customers with seating, take orders, and ensure their needs are met during their visit. Handle inquiries, complaints, and concerns promptly and professionally, offering solutions to ensure customer...

  • guest relations officer

    4 weeks ago

    Singapore Serangoon Gardens Country Club Full time

    Roles & ResponsibilitiesKey Responsibilities:1. Members/guests Interaction:Greet and welcome members/guests with a friendly, professional demeanor. Assist customers with seating, take orders, and ensure their needs are met during their visit. Handle inquiries, complaints, and concerns promptly and professionally, offering solutions to ensure customer...