Guest Relations Officer

4 hours ago


Singapore Shangri-La Group Full time

Overview Join to apply for the Guest Relations Officer role at Shangri-La Group . Shangri-La Rasa Sentosa, Singapore — At Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions. A mere 15 minutes from the city, Shangri-La Rasa Sentosa, Singapore is the only beachfront resort in Singapore. It comprises 454 guest rooms and suites impeccably furnished in warm natural tones. Each has a private balcony or terrace overlooking the ocean and verdant gardens. The resort creates a serene island escape to unwind, to enjoy blissful spa pampering and to indulge the palate with exquisite cuisine. We are looking for a Service Associate - Guest Relations Officer to join our teamResponsibilities Enhance guest relations and loyalty scores Provide support to ensure a smooth and efficient Guest Relations Operation Handle all guest requests in a timely, professional and efficient manner Provide all-rounded guest services such as checking in and out Contribute towards a memorable hotel experience for all guests Qualifications Takes pride in being a hotelier Preferably has relevant hospitality experience Has strong interpersonal and communication skills Enjoys working as part of a team Has a can-do attitude Is a self-starter Enjoys crafting best-fit solutions for guests Seniority level Associate Employment type Full-time Job function Management and Customer Service Industries Hospitality Travel Arrangements Food and Beverage Services We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr



  • Singapore SENTOSA BEACH RESORT PTE LTD Full time

    **Shangri-La Rasa Sentosa, Singapore** We are looking for a **Guest Relations Officer**to join our team! As the **Guest Relations Officer**, we rely on you to: - Enhance guest relations and loyalty scores - Provide support to ensure a smooth and efficient Guest Relations Operation - Handle all guest requests in a timely, professional, and efficient...


  • Singapore SENTOSA BEACH RESORT PTE LTD Full time

    We are looking for a **Guest Relations Officer **to join our team! As the **Guest Relations Officer **, we rely on you to: - Enhance guest relations and loyalty scores - Provide support to ensure a smooth and efficient Guest Relations Operation - Handle all guest requests in a timely, professional, and efficient manner - Provide all-rounded guest services...


  • Singapore SENTOSA BEACH RESORT PTE LTD Full time

    Shangri-La Rasa Sentosa, Singapore Guest Relations Officer We are looking for a Guest Relations Officer to join our team!Responsibilities Enhance guest relations and loyalty scores Provide support to ensure a smooth and efficient Guest Relations Operation Handle all guest requests in a timely, professional, and efficient manner Provide all-rounded guest...


  • Singapore Bitdeer (NASDAQ: BTDR) Full time

    Join to apply for the Guest Relations Officer role at Bitdeer (NASDAQ: BTDR)4 days ago Be among the first 25 applicants Join to apply for the Guest Relations Officer role at Bitdeer (NASDAQ: BTDR)Get AI-powered advice on this job and more exclusive features. About Bitdeer Bitdeer Technologies Group (Nasdaq: BTDR) is a world-leading technology company for...


  • Singapore SENTOSA BEACH RESORT PTE LTD Full time

    Roles & Responsibilities Shangri-La Rasa Sentosa, Singapore We are looking for a Guest Relations Officer to join our team! As the Guest Relations Officer , we rely on you to: Enhance guest relations and loyalty scores Provide support to ensure a smooth and efficient Guest Relations Operation Handle all guest requests in a timely, professional, and efficient...


  • Singapore Iiqaf Full time

    The IIQAF Group of Companies is a global leader in providing services in the hospitality, information technology, tourism, insurance, and health care industries. Established in 1986, the company has grown to become a major player in the international market, with operations in the United Kingdom, Canada, Singapore, and the United Arab Emirates. Description...


  • Singapore UE PARK AVENUE INTERNATIONAL PTE. LTD. Full time $30,000 - $45,000 per year

    Being at the frontline, the Guest Relations Officer is the first contact point when a guest check-in at a hotel. He/She will deliver exceptional guests' experience and manage guests professionally to promote positive impression. Responsibilities Ensure checking-in and out is done promptly and efficiently in accordance to the procedure of the Hotel ...


  • Singapore Shangri-La Group Full time $30,000 - $40,000 per year

    Shangri-La Rasa Sentosa, SingaporeAt Shangri-La Group we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and everyone with honour, as kin, as family. We strive to be the...


  • Singapore HASSELHOFF OP PTE. LTD. Full time

    **JOB OVERVIEW** Reporting to the Duty Manager, the Guest Relations Officer is responsible for all aspects of the front office (rooms division) role in day-to-day hotel operations. **_RESPONSIBILITIES: _** - Process all guest check-ins and check-outs, verifying guest identity, form of payment, assigning room, and activating/ issuing room key - Upsells...


  • Singapore YOUNG WOMEN'S CHRISTIAN ASSOCIATION OF SINGAPORE Full time

    **Purpose** The Guest Relation Officer is responsible for providing a friendly, welcoming and efficient service to all guests/customers, in line with the Association’s vision and values on guests’ satisfaction. He/She plays important role in the smooth running of the Front Office Reception administrative and operations. **Key Responsibilities Area** -...